Part-time Medical Secretary

4 weeks ago

Chalfont Saint Giles, United Kingdom The Misbourne Practice Full time

**The Misbourne Practice**

**Dr Adam Bartkiewicz Dr Jo Brodie Dr Chiraush Patel Dr Randitha Hettiaratchi**

**Dr Nicola Dickinson Dr Ayaz AleemDr Rupinder Pardesi**

Church Lane Townfield Lane
Chalfont St Peter Chalfont St Giles
SL9 9RR HP8 4QG

**Medical Secretary Job Description and Person Specification**

**Job Title **Medical Secretary
**Line Manager **Deputy Practice Manager
**Accountable to **Practice Manager
**Hours per week **16 (Part-time) Monday and Tuesdays

**Rate of pay: £10.59 per hour - after 3 months successful probationary period the rate will be £11.09**

**Job Summary**
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

**Our Vision Mission Statement**

Our vision is to provide high standards of care that is accessible in as stress-free environment as possible to facilitate the health and well-being of both, our patients, and staff. We are dedicated to providing our patients with enhanced care, underpinned by preventative medicine in collaboration with local networks of primary care.
Our aim is to be at the forefront of training the next generation of doctors and allied healthcare professionals to deliver the intended high-quality care for generation to come.

Our Mission is to provide our patients with professional, accessible, and high standards of care that inspires confidence in our patients and the community. Through our patient-driven, holistic approach, we provide convenient and continuous access to a well-trained and highly motivated primary healthcare team, in a safe, responsive, and caring environment.

**Generic Responsibilities**

All staff at The Misbourne Practice have a duty to conform to the following:
**Equality, Diversity & Inclusion**

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

**Safety, Health, Environment and Fire (SHEF)**

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well
- being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990,
Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

**Confidentiality**

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

**Quality & Continuous Improvement (CI)**

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

**Induction Training**

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager.

**Learning and Development**

courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

**Collaborative Working**

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enable

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