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Operations Control Centre Crewing Officer

4 months ago

Derby, United Kingdom West Atlantic Full time

**Position Type**:Permanent, Full-Time

**Work Pattern ** Shift Working - including nights and weekends

**Department**: Operations Control Centre

**Location**: East Midlands Airport

**Responsible to**: OCC Manager

**Role Summary**

Responsible for carrying out all daily operational activities and ensuring consistent, concise information flow with customers and group airline departments.

Ensure that all flights are ready for on-time dispatch and conform to Company and legal requirements.

**Responsibilities**
- Co-ordinate the short-term crewing of all operated flights in accordance with company policy and relevant legislation to achieve a safe and efficient flying programme.
- Effectively communicate with other OCC staff and update the OCC Shift Supervisor on any ongoing crewing related issues and proposed solutions.
- Carry out the following for ad-hoc flights and disrupted schedules:

- Use all resources available to ensure all scheduled flights in the operational period are correctly crewed.
- Ensure revised crew schedules are compliant for the operational period.
- Ensure all travel and accommodation arrangements are made, changed or cancelled as required.
- Comprehensively hand over ongoing work and upcoming risks, challenges and opportunities to the relief shift with the aim of maintaining a robust flying schedule with respect to flight crew.
- Account for and track non-flying personnel on West Atlantic aircraft.
- Manage crew training requirements within the period of responsibility ensuring that crew do not operate with a critical training check expired and that any disrupted training is reported to the OCC Supervisor and the relevant Training Department.
- Support/assist with crew requirements e.g. accommodation and transportation as appropriate. Respond to aircrew enquiries. Update daily theflight crew management system.
- Carry out all departmental administration to the required standards, timelines and regulations.
- Ensure confidentiality of all sensitive information and data received in the OCC is maintained at all times in accordance with good practice and legislation.
- Maintain professional standards and behaviours in accordance with good practice and company policy.

**Academic/Educational Requirements**
- Educated to ‘A’ level or equivalent

**Required Skills/Experience/knowledge**:

- Minimum 2 years recent Aviation Operations experience, preferably in an airlines operational control or crew planning environment
- Sound knowledge and understanding of FDP Limitations
- Proven ability to work under pressure
- Use of aviation specific computer software including flight planning and ops control
- Effective and proven positive interpersonal skills and a demonstrable ability to work within a team.
- Excellent communication skills (both written & verbal)
- Proven problem solving & Planning skills
- Attention to detail and numeracy skills.

**Terms and Conditions**:

- **£24,239 plus £2500 shift allowance**
- **Holidays**
- **Continental Shift Pattern (4on 5off 5on 4off 5on 5off)**
- **Pension**

**Job Types**: Full-time, Permanent

**Salary**: £24,239.00 per year

Schedule:

- 12 hour shift

Work Location: One location