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Technical Analyst 1st Line Service Desk

4 months ago

Newport, United Kingdom Acorn Recruitment And Training Full time

Technical Analyst (1st Line Service Desk)
Newport
£20,000 - £24,000
An exciting and progressive opportunity has arisen with our client in their Newport office. Acorn Technology is currently searching for an enthusiastic First-Line Engineer, with a drive to learn and develop.
Our client is a developing managed service provider, with a drive and passion to build a centre of excellence within the Newport and Cardiff area. They offer award-winning consulting, cloud hosting and managed IT services to a range of clients, with officesacross the UK. They are passionate about what they do and offer a collaborative environment to work within, with continuous upskilling and clear career pathways.
Some experience in one or more of the following tools and technologies:

- Root cause analysis and ticketing systems
- Firewall management
- Office 365
- VMware
- SharePoint
- Router configurations

**Benefits**:

- 25 days holiday (plus bank holidays)
- An additional half a day holiday on your birthday
- Salary Sacrifice Pension scheme
- Employee discounts
- Cash plan medical care
- PMI
- Quarterly prize draw
- Free fruit in the office
Acorn Recruitment acts as an employment agency for permanent recruitment.