Advisory Solution Consultant

4 months ago

StainesuponThames, United Kingdom ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

As Presales Solution Consultant for our **Customer Workflows **business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer advocacy skills, the ability to learn quickly; along with the ability to translate technical capabilities into value and benefits is crucial. You will be the product expert that conveys value to address customers’ business issues.

This product is built on ServiceNow’s market leading Now platform and applies service management discipline to improve an organisations service relationship (NPS) with its customers through a 360-degree improvement in customer service processes. We’re proud to say that ServiceNow Customer Engagement Solution was recently named a leader in the Gartner Magic Quadrant

**What you get to do in this role**:
Together with a Solution Sales Specialist you will
- Support solution sales as a technical and domain expert of a client-facing sales team, aligned to Commercial Accounts.
- Help develop and contribute to sales campaigns focused on **Customer Service, Customer Engagement and Customer Experience solutions across Technology, Retail and CX verticals.**:

- Contribute and maintain a showcase of Customer workflow solutions created on the ServiceNow platform.
- Lead discovery workshops to determine customers’ business challenges and deliver product demonstrations to align our solution with customer needs.
- Handle product feature and technical questions from customers, channel partners and ServiceNow colleagues.
- Configure demonstration environments to address customer requirements and business issues.
- Deliver product demonstrations to customers and products, in person, and through virtual meetings.
- Provide feedback to product management about product enhancements that can address customer needs and drive additional business value.
- Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members.
- Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.
- Communicate with both business and technical decision makers.
- Responding to Request for Information/Proposal documents
- Supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc
- 5+ years of pre-sales solution consulting or sales engineering experience in **Customer Experience, CRM, Contact Centre, Customer Engagement** industry.
- Experience with ServiceNow platform is a plus.
- Technical expertise with cloud software solutions
- Pitch perfect communication, writing and presenting skills, with fluency in **English **essential.
- Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level.
- Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects.
- Experience working on complex deals and enterprise customers in a matrix team.
- Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services.
- Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence.
- Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organisation.
- Organised and detail-oriented.
- A high degree of passion, energy and drive
- Willingness to travel across the region as necessary.

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, reli

  • Advisory Presales Solution Consultant, Energy

    3 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Advisory Presales Solution Consultant, Industries

    4 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Sr Advisory Solution Consultant

    4 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Sr Advisory Solution Consultant, Otm

    3 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Presales Advisory Solution Consultant, Customer

    4 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Advisory Solution Consultant

    4 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Advisory Presales Solution Consultant

    3 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Advisory Solution Consultant, Sell Through

    3 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior Advisory Solution Consultant, Global Partnerships and Channels

    2 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    Job DescriptionAs a member of our Partner Solution Consulting UK&I team, you will be responsible for and have a major impact on our future success by supporting key partners; by driving their sourced business with ServiceNow across all workflows. Also, to build propositions based on the ServiceNow platform and solutions in collaboration with the aligned...

  • Presales Solution Consultant

    3 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Digital Solutions Consultant

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job DescriptionAs a member of the Digital Solutions Consulting team at ServiceNow, you will provide skilled technical expertise to support customers with product and solution leadership during pre-sales engagements.The Digital SC will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting...

  • Presales Solution Consultant

    2 days ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job Title: Presales Solution ConsultantServiceNow is seeking a Presales Solution Consultant to provide technical sales partnership and product guidance to Banking and Financial Services customers.Key Responsibilities:Develop and position technology-based solutions during sales cycles.Understand business and technical problems addressed by ServiceNow...

  • Presales Solution Consultant

    2 days ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job Title: Presales Solution ConsultantServiceNow is seeking a Presales Solution Consultant to provide technical sales partnership and product guidance to Banking and Financial Services customers.Key Responsibilities:Develop and position technology-based solutions during sales cycles.Understand business and technical problems addressed by ServiceNow...

  • Presales Solution Consultant

    3 days ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job Title: Presales Solution ConsultantServiceNow is seeking a Presales Solution Consultant to provide technical sales partnership and product guidance to Banking and Financial Services customers.Key Responsibilities:Develop and position technology-based solutions during sales cycles.Understand business and technical problems addressed by ServiceNow...

  • Presales Solution Consultant

    3 days ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job Title: Presales Solution ConsultantServiceNow is seeking a Presales Solution Consultant to provide technical sales partnership and product guidance to Banking and Financial Services customers.Key Responsibilities:Develop and position technology-based solutions during sales cycles.Understand business and technical problems addressed by ServiceNow...

  • Business Solutions Consultant

    1 month ago

    Staines-upon-Thames, Surrey, United Kingdom ADP Full time

    Position Title: Business Solutions ConsultantLocation: Various UK / ADP Flexible 3-2 ModelReports To: Implementation Team ManagerADP is seeking a Business Solutions Consultant to assist in the implementation and familiarization of both new and existing clients with the capabilities of ADP's integrated payroll and HR systems. If you are interested in...

  • Presales Solution Consultant

    3 days ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    Job DescriptionJob DescriptionServiceNow is currently seeking a Presales Solution Consultant to provide technical sales partnership and to provide Banking and Financial Services customers with product and solution guidance. Aligned to a small cross-vertical portfolio of accounts, the Solution Consultant will participate in the growth of the customer by...

  • Senior Manager Solution Consulting, Global Partners

    3 days ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    Job DescriptionServiceNow is seeking an experienced leader as Senior Manager, Solution Consulting, who is comfortable with a highly visible role, to manage a team of pre-sales Partner Solution Consultants focused on selling through our Global Partners. This leader is responsible for a highly skilled and seasoned team of driven pre-sales Partner Solution...

  • Presales Solutions Consultant

    3 days ago

    Staines-upon-Thames, Surrey, United Kingdom IFS Full time

    Job DescriptionAs a Pre-Sales Consultant, you will be expected to collaborate with the Sales teams and Business Architects to understand prospect and customer business and functional objectives, as well as the organization's current and desired states, to provide a functional product solution and demonstrate it as needed.Through the support of industry...

  • Presales Solutions Consultant

    3 days ago

    Staines-upon-Thames, Surrey, United Kingdom IFS Full time

    Job DescriptionAs a Pre-Sales Consultant, you will be expected to collaborate with the Sales teams and Business Architects to understand prospect and customer business and functional objectives, as well as the organization's current and desired states, to provide a functional product solution and demonstrate it as needed.Through the support of industry...