Customer Liaison Officer

3 weeks ago

Manchester, United Kingdom Affinity Search Full time

**Customer Liaison Officer**
**£25,000**
**Manchester**
**Flexible hours available Monday to Saturday**

Are you wanting to manage yourself? Do you have excellent customer service? Are you a bubbly, confident individual?

A fast-growing broadband provider are looking for people like you to join their fast growing team to make a real difference in the Manchester area.

Our client is an UK based, broadband provider working to change the poor internet connectivity the nation face. You will be joining a start-up team of innovation and driven individuals who work closely with Manchester to grow the business. They are now one of the fastest growing Altnets in the UK.

If you are wanting to work for a company where you can have a real impact and believe you can innovate in a fast-paced environment, then this may be the role for you.

**Duties of a Customer Liaison Officer**:

- Focus on engagement with residents and key stakeholders
- Make them aware about any disruption
- Gather accurate data of communities
- Follow up with residents for feedback on any issues
- Answer any questions about the work being carried out
- Be a brand ambassador
- Capture key customer information

**The successful Customer Liaison Officer will have**:

- Experience within a customer service role
- Driving Licence and Access to own vehicle
- Excellent communication skills
- Be enthusiastic and confident
- Strong experience building relationships
- Passionate about engaging with your local community
- Be creative
- Customer focused
- Experience within Telecoms would be advantageous

**Benefits of a Customer Liaison Officer**:

- 26 days holiday + Bank holidays
- Private healthcare
- Travel allowance

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Flexitime

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Application question(s):

- Do you have your own vehicle?

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: 300

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