Repairs Administrator

4 weeks ago

WaltononThames, United Kingdom PA Housing Full time

**Job reference**: 000740

**Salary**: £23,231 per annum, increasing to £26,780 upon successful completion of your probation

**Closing date**: 14/07/2023

**Location**: Case House - Surrey

**Employment type**: Permanent

**Hours Per Week**: 35

**A little bit about what we are looking for...**

As a Repairs Administrator, you will provide admin support to internal and external customers as part of the Repairs Team. You will also receive and respond to customer’s maintenance related enquiries. This is a fast paced role, working in a busy Repairs Team.

We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office within your probation and training. It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too

We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office more within your probation and training. It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too

**Some of the key tasks and responsibilities include**:

- Administer CRM, Northgate and other databases in use by the organisation
- Provide full administrative support to Handy person service
- Assist and support the repairs advisors during busy times as required
- Accurately and prudently administer a range of payments in line with complaints processes and financial regulations

**To be successful in this role, we’d be looking for the following**
- Experience within Administration
- Excellent ICT skills and experience with monitoring and maintaining databases
- Experience of collating information, reporting and evaluating outcomes
- Experience of communicating with service users, staff and other agencies
- Experience in a role dealing with customers.
- Knowledge of CRM or logging databases

**AGENCIES: We know where you are if we need your support so please do not contact us.**

**Job Types**: Full-time, Permanent

**Salary**: £23,231.00-£26,780.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Enhanced maternity leave
- Free fitness classes
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Walton-on-Thames

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