Repair Planner
2 weeks ago
Location: Walton-on-Thames
Role Type: Permanent Role
Looking to recruit a Repairs Planner to join a leading Property Services Company based around South West London
Responsibilities:
Answering phone and email questions, scheduling and confirming appointments, and inputs customer data into company systems.
Liaising with clients, subcontractors, suppliers and supervisors to schedule appointments
Ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met, and no false promises are given.
Using an in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customer's confidence.
Salary & Benefits:
Offering a competitive salary of £28,000 + great benefits including:
26 Days Holiday + Bank Holidays
Enhanced Pension Plan
Enhanced Maternity & Paternity Pay
Flexible Working & Flexible Bank Holidays
Requirements:
You'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Good working knowledge of Microsoft Office, with strong administration, organizational and communication skills, both written and verbal.
Able to work in office based in South West London (Mon-Fri 40hrs a week)
Have excellent customer service skills
If you feel that this role is suitable for you.
Apply today with your CV
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
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