Sales Operations Administrator
7 months ago
**Essential Skills/Experience**:
European Electronique is a leading UK systems Integrator, specialising in the delivery of secure technology platforms including Hybrid IT, Cyber Security and Networking Infrastructure. Our innovative solutions are created in partnership with first class technology vendors and the vision of our customers provides the foundation on which we build. European Electronique specialises in designing and implementing solutions for public sector institutions including, Education, Healthcare and Local Government delivering key public services.
**Summary**:
This is an exciting opportunity for a motivated, pro-active individual to join our Sales Operations Team.
Your role will be to assist our Sales Team with their administrative daily tasks which include but are not limited to processing & making amendments to orders, deal registrations, keeping on top of renewal & reminder Service agreements.
The team’s function is to ensure the sales processes run smoothly and ensure that our customers are getting the best service whilst allowing the sales teams more time to grow new business.
- **Key Responsibilities**:_
- Use business ERP system to undertake the following tasks: (Microsoft Dynamics CRM - training to be provided):
- Create customer and supplier accounts
- Create Orders following customer order to put through to SAGE 200
- Save relevant paperwork
- Record any changes
- Process any after sales changes via CSAs & CSR’s
- Create new part-codes within Dynamics
- Assist with general Sales / ETA queries
- Be familiar with MS Office365 (word / excel / outlook / teams)
- We need an organized person who can manage their own workload
- Be comfortable using excel & word for general administrative tasks
- Register Deals with Suppliers via various portals
- Liaise with the sales teams & suppliers to ensure the best pricing is achieved
- Check pricing included any delivery charges
- Manage communication between supplier & sales teams to avoid any DR’s expiring
- Manage any Service / Software Renewals
- Run Report and check data monthly
- Speak to suppliers to get renewal quotations & best pricing
- Create Draft Quotations and communicate with the account managers to ensure they are sent to the customer 1 or 2 months in advance.
- Keep track of contracts that have renewed to provide reports to sales
**Essential Skills/Experience**:
- Have good time management, recognise urgent jobs and be able to prioritise
- Have a good phone manner to take calls from customers
- Strong IT skills with a good grasp of Outlook/Word/Excel/Teams/SharePoint
- Be able to work on their own & as part of a team
Attention to detail is important to pick up on any errors within pricing & orders
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Witney, OX29 4TT
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