Head of Coverage Assurance and Acceptance

3 weeks ago


London, United Kingdom Home Office Full time

The Head of Coverage Assurance and Acceptance will report to the Coverage Deputy Director. The day to day responsibilities for the role include:

- Direction, guidance, and day to day management of a team of Regional Coverage Assurance Leads (RCALs) to ensure that the User Organisations are ready, from a coverage technical point of view, to commence migration and ultimately switch off-of Airwave
- Ownership of the strategy for assurance and acceptance of coverage
- Engage Business Partner Team, ESMCP Test Team and User Organisations to support regional assurance of coverage and readiness for ESN
- Custodian of Critical Operational Locations list and lead governance on coverage enhancement decisions spanning multiple organisations including suppliers and user organisations requiring a collaborative approach
- Ensuring all coverage enhancements are evidenced against coverage acceptance and assurance strategy
- Ownership of the coverage Areas of Concern (AOC) process including RCALs engagement with Coverage Technical and Coverage Enhancements Delivery teams
- Identify and monitor risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies
- Be the lead point of contact for User Organisations (UOs) on all matters relating to coverage on behalf of the Coverage Team
- Work with the UOs to ensure their requirements deliver VFM solutions whilst managing expectations and facilitation between user organisation and the Programme around limitations, prioritisation and scope of delivery
- Monitor and report on workstream(s) progress.

**Essential criteria**
- Demonstrable experience of planning and delivering complex projects, including the development of plans, risk assessment, estimation of cost and resource requirements and agreement of these plans with governance bodies
- A technical background ideally with experience in telecommunications and the ability to build a detailed understanding of the activities required to deliver
- The ability to build effective working relationships in a complex multi-stakeholder environment and demonstrable experience of delivering technology projects successfully in such environments
- Experience of working with and managing diverse suppliers
- Gathering, analysing, and managing complex information and expressing it to a range of stakeholders and audiences
- Demonstrable experience in leading diverse and dispersed teams to deliver within a project or programme setting.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £65,500.00-£77,550.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Health & wellbeing programme
- Paid volunteer time
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: One location



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