Claims Coordinator

1 month ago


Bristol, United Kingdom Aventria Property Full time

Aventria Property manages building repair works for Home Insurance claims on behalf of our clients. We are looking for a claims coordinator to support our office team and surveyors in progressing each case through to a satisfactory conclusion.

Main responsibilities will include.
- Communicating with clients, policyholders, and tradespeople.
- Working within client SLA's.
- Monitoring progress of all cases and relaying relevant information to all parties accordingly.
- Building relationships with policyholders and guiding them through each stage of the process.
- Sourcing and ordering of materials.
- Attending site visits with clients to assess the progress of each claim and evaluate the associated repair works.

The Person:

- Understanding of Insurance Claims procedures and building repair works.
- Previous experience of developing successful relationships within a client focussed environment.
- Excellent verbal and written communications skills.
- Diligent and conscientious approach.
- Ability to prioritise tasks.
- Excellent customer service skills.

The Company:

- Aventria Property Ltd is an established property maintenance company.
- National clients within both insurance and asset management.
- Always strive to achieve the best outcome for our clients and their customers.

The Rewards
- Competitive salary of £27-30K
- Car allowance.
- 37.5 hour working week.
- Hybrid working.
- 26 days annual holiday plus bank holidays.
- Flexibility to work from home, on site and office.
- Welcoming working environment.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Life insurance
- Work from home

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Bristol, BS1 6DZ: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Claims Processing: 1 year (required)
- Building repair: 1 year (required)

Work Location: Hybrid remote in Bristol, BS1 6DZ

Reference ID: APCC20235



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