Customer Service Advisor
7 months ago
We are seeking an experienced customer services specialist to join a Yeovil franchised main dealer as a **SERVICE ADVISOR**.
**What is essential though is that you possess a track record for face-to-face customer service, are well presented with strong written / numeracy competencies and a good standard of IT literacy.**
**Day to day activities include**:
- Welcoming customers to the Aftersales facility.
- Processing bookings for servicing, maintenance, and repairs - via the internal IT systems.
- Communicating clearly with customers throughout work in progress, advising them of any additionally identified work requirements and upselling a range of approved products / services.
- Undertaking related administration (invoicing etc)
- Handing completed vehicles over, explaining work carried out and taking payments.
- Ensuring each customer receives a positive experience.
You will be representing 2 well-known quality automotive brands, and working from a fabulous, purpose-built dealership.
On offer is a competitive salary package and the security that comes with working for a successful organisation.
**kream motor recruitment** is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies. PV4918
INDAUTO
Work Location: In person
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