Polish Speaking First Response Advisor

2 weeks ago

Manchester, United Kingdom Hiring People Full time

**Polish Speaking First Response Advisor / Legal Assistant**
- **Are you interested in a First Response Advisor role in a firm that is a leading provider of legal services for European communities and businesses?**_

If so, our client is looking for an enthusiastic and driven First Response Advisor who has outstanding communication skills. You will be expected to work within the First Response Team to support case workers, which requires ability to efficiently deal withcalls from existing and potential clients of the Firm to ensure that the clients are receiving highest level of service and care. You will also be responsible for advising the clients of fees in respect of particular services and will assist the case workerto secure new instructions.

**About the Company**

Our client is an expanding, multicultural, full service law firm that is leading the way in the provision of legal services for European communities and businesses throughout England and Wales and wants to compete with Top 100 law firms in the UK.

They offer an enjoyable and rewarding working environment and a very friendly team. They are committed to their staff and recognise the importance of the continued development; in fact even one of their core values is "above all, in everything they do, THEYCARE". They want to attract and retain top talent and consistently develop the best lawyers and leaders in the business.

They pride themselves on providing outstanding client care and excellent quality legal services whilst recognising the importance of communication in their clients’ native languages and without legal jargon.

**Key Responsibilities**:

- Dealing with incoming enquiries
- Arranging appointments for fee earning staff and liaising with internal departments
- Updating the office diary
- Other administrative tasks, ifand when required
- Translations and interpreting, if and when required

**Key Requirements (skills, qualifications, experience)**:

- Be able to demonstrate strong communication skills
- Have an excellent telephone manner
- Have excellent verbal and written communication skills in English and Polish
- Be organised and able to prioritise workload

**Job Location: **111 Piccadilly, Manchester, M1 2HY / Hybrid

**Job Type**:Full-time; Permanent

**Salary**: Circa £21k

**How to Apply**

If this role is of interest and you would like to learn more please attach your CV to the link provided and the Hiring Company will be in direct contact.

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