First Response Claims Handler

3 weeks ago


Manchester, United Kingdom NJR Recruitment Full time

**Location**
**Posted on**
**Reference**
**Benefits**

Manchester City Centre
02/05/2023
NJR13628
Competitive Salary plus Benefits

DESCRIPTION

Our client is an extremely ambitious Scandinavian Insurance Company who due to continued success and growth, are looking to recruit likeminded individuals to join as First Response Claims Handlers for their Property Claims team.
This is an exciting opportunity for an ambitious individual to be a part of something new in a growing organisation, where fantastic career opportunities are available.

THE ROLE:
Being the first point of contact for parties following an incident with their premises, you will be required to guide the caller through the claim details in a professional, empathetic and reassuring manner.
You will be required to gather all the information that is available and accurately update client records, whilst also managing expectations from the outset. You will liaise with external companies and internal departments in a timely and professional manner to effectively process the claim.
SKILLS AND EXPERIENCE REQUIRED:

- Proven First Response Claims Handling experience is a must, ideally in Domestic Property although other areas will also be considered.
- Outstanding customer service skills and a highly professional telephone manner are a must.
- An empathetic and understanding approach when dealing with all parties relating to their Property Claims.
- Excellent attention to detail is also required, to ensure all the relevant information is gathered throughout every call.

APPLY:
You will receive a highly competitive market salary and benefits package to include 25 Days Holiday, Additional Discretionary Days including Birthday, Private Healthcare, Annual Bonus Opportunities and Non-Contributory Pension.

For further information please contact one of our specialist consultants on 0161 834 4747 and quote job reference NJR13628



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