Customer Service Coordinator

4 weeks ago


Selby, United Kingdom SEDAMYL UK LTD Full time

**Who We Are**

Owned by the Italian Frandino Group and originally founded in the 1950s as a fruit distillery, **Sedamyl **has grown to become one of Europe’s leading manufacturers of wheat derivatives such as starches, sweeteners, proteins and alcohol for major food and industrial sectors worldwide. In 2012 the group expanded its international presence by opening a plant in Selby, UK.

**What We Do**

**Sedamyl UK,** uses Yorkshire-grown wheat in its production, which is purchased from a network in excess of 1,000 local farmers, so providing a valuable and sustained revenue stream. The announcement in 2021 to invest a further £80m in expanding both its distilling and liquid sweetener production, significantly boosts an already growing workforce to around 150 employees, creating in excess of 75 new jobs for the area.

**What we are looking for**:
We are looking to appoint a Customer Services Coordinator to join our expanding Logistics team. As the first point of contact for potential, new and existing customers you will provide a first-class service by ensuring all queries and orders are processed accurately and efficiently.

**Key Tasks and Responsibilities**
- Processing orders, sample requests, and returns accurately and efficiently in line with customer requirement
- Working closely with scheduling department to ensure a seamless flow from point of order to the delivery of goods to our customers
- Building strong relationships with potential, new and existing customers
- Creating customer accounts and contracts on the SAP system in conjunction with Sales Manager’s instruction
- Maintaining and updating order records, monitoring forecast and stock levels against contract volumes and requirements
- Logging customer complaints and liaising with relevant departments to resolve issues
- Supporting and liaising with accounts department to ensure accurate and timely production of paperwork
- Providing administrative support to the Sales Managers and Managing Director as required
- Facilitating communication between Sedamyl and Uniglad shared functions primarily finance, technical and logistics

**Skills and Knowledge**
- Previous experience working in a demanding and fast paced Customer Services department
- Ability to multitask and prioritise workload effectively
- Exceptional attention to detail
- Data entry accuracy and precision
- Excellent communication skills both verbal and written
- Experience of SAP order processing system (preferred)
- Competent in Microsoft Office
- Ability to work as part of a team

**Working Hours & Salary**:
Salary depending on experience
40-hour week Monday - Friday
32 holidays per year including Bank Holidays
Generous Pension Scheme
Private Healthcare Scheme

Life Assurance Scheme

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: One location



  • Selby, United Kingdom Deverell Smith Full time

    **Job details**: **Posted** 21 March 2023 **Salary** £28000 - £32000 per annum **Location** Selby **Job type** - Temporary**Discipline** - New Homes, Estate Agency & Mortgages**Reference** 34490-234_1679410376 **Contact Name** Tess Amigoni **Job description**: Our client is in need of a highly efficient, well-organised Customer Care Coordinator,...


  • Selby, United Kingdom North Yorkshire Council Full time

    **Customer Service Officer** **Salary**: £25,119 - £26,873 (Pro-rata for part time) **Hours**: Full-time, Established **Contract Type**: Permanent (we currently have contracts available for 30, 25 & 20 hours - these hours must be worked over 5 days) **Location**: Hybrid working - Selby - Do you have excellent communication skills and a passion for...


  • Selby, United Kingdom High Profile Resourcing Ltd Full time

    Customer Service Administrator Leading International Company6 months FTCLocation: Selby, North YorkshireSalary: £23,700 + benefitsOur client is one of the UKs leading scientific companies, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to business growth, we are supporting the company...


  • Selby, United Kingdom High Profile Resourcing Ltd Full time

    Customer Service Administrator Leading International Company6 months FTCLocation: Selby, North YorkshireSalary: £23,700 + benefitsOur client is one of the UKs leading scientific companies, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to business growth, we are supporting the company...

  • Rota Coordinator

    1 month ago


    Selby, United Kingdom The Ridings Medical Group Full time

    **JOB PURPOSE**: To work with the GP/ACP Rota Coordinator to ensure the provision of an efficient appointment system for all relevant services in the Practice, maximising the use of resources. To ensure clinical staff are engaged with the creation of their clinical rotas. (Please see attached Job Description for full list of duties).


  • Selby, North Yorkshire, United Kingdom High Profile Resourcing Ltd Full time

    Customer Service Administrator Leading International Company 6 months FTC Location: Selby, North Yorkshire Salary: £23,700 + benefits Our client is one of the UKs leading scientific companies, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to business growth, we are supporting the...


  • Selby, United Kingdom North Yorkshire County Council Full time

    **Location: Selby** **Salary: From £24,702-** **To £26,873 Per annum** **Grade - F** **Vacancy Hours - 18.5** **Contract Type - Permanent, Part time** **Weekend Working - Yes** We are looking for an Independence Co-ordinator to join the Independence & Reablement team based in the Selby area. You will work alongside the OT’s and the Reablement...

  • Warehouse Operative

    1 week ago


    Selby, United Kingdom Alliance Automotive Group Full time

    Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional...

  • Warehouse Operative

    1 week ago


    Selby, United Kingdom Alliance Automotive Group Full time

    Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional...


  • Selby, United Kingdom Trinity Business Support Full time

    **Job description** Trinity Business Support are currently looking for an experienced counter assistant to join the ever growing team in Eggborough (8 Miles from Selby) **The Job**: - Registering a high level of customers on sales days. - Provide a high level of customer service to both buyers and sellers. - Managing cash and card payments. - Preparing...

  • Scheduler

    1 month ago


    Selby, United Kingdom SEDAMYL UK LTD Full time

    **Company Introduction** Sedamyl UK Ltd is a leading producer of grain-based alcohol owned by the Frandino group. Using cutting-edge technologies, we provide a variety range of products that includes gluten, starch and alcohol for food & beverages and animal feed industry, sold worldwide. The plant is fairly new and very highly automated. Due to continued...


  • Selby, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Location: Selby, Yorkshire.** **Hours: Full time 37.5 hours or Part time 22.5 hours - Weekend work is essential** **Salary: £7.49- £10.42 per hour (Depending on age).** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your...

  • Trainee Estate Agent

    1 month ago


    Selby, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a**Sales Negotiator** for our fantastic residential sales team in Selby.The **Trainee Estate Agent**is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading **development** and **training**...

  • Scheduler

    4 weeks ago


    Selby, United Kingdom SEDAMYL UK LTD Full time

    **Company Introduction** Sedamyl UK Ltd is a leading producer of grain-based alcohol owned by the Frandino group. Using cutting-edge technologies, we provide a variety range of products that includes gluten, starch and alcohol for food & beverages and animal feed industry, sold worldwide. The plant is fairly new and very highly automated. Due to continued...


  • Selby, United Kingdom Crown Care Group Full time

    Crown care are looking for a Business Administrator to work in our welcoming care home in Selby. Situated in the heart of the town our facilities boast beautiful gardens and a friendly working environment. This will involve all aspects of administration, assisting the business manager with daily tasks which may include but are not limited to: - Filing...

  • Bar Staff

    1 month ago


    Selby, United Kingdom Rosebud Enterprises Ltd Full time

    We are looking for a fun, outgoing, and high-energy individual to join our bar staff team at The Three Swans! Key responsibilities and role requirements; - Able to work evenings, weekends, bank holidays and over the Christmas period. - Excellent customer service skills. - Excellent bar service skills. - Till use. - Reporting to management. - Ensuring our...


  • Selby, United Kingdom SEDAMYL UK LTD Full time

    **Company Introduction** Sedamyl UK Ltd is a leading producer of grain-based alcohol owned by the Frandino group. Using cutting-edge technologies, we provide a variety range of products that includes gluten, starch and alcohol for food & beverages and animal feed industry, sold worldwide. The plant is fairly new and very highly automated. Due to continued...


  • Selby, United Kingdom Pyramid8 Full time

    Our client is a family run business which supplies warehousing facilities, transport and distribution covering the UK and Europe. Due to continued expansion they require 2 additional Transport administrators to work withing the administration department in their Selby office. One role is to work 9 until 5.30pm and the 2nd is to work 11am until 7pm. My client...

  • Part Time Cleaner

    1 month ago


    Selby, United Kingdom OCS Group Full time

    **About The Role**: We have a vacancy for a Part Time Cleaner to join our team based in Selby working 3 hours per week Monday, Wednesday & Friday. The times you choose to work can be flexible as this is a key holder position. **_ You'll need to pass a financial vetting check carried out by our client._** At OCS, our cleaners play an important part in...


  • Selby, United Kingdom HAGS Full time

    We currently have an exciting opportunity for a **Inspections & Maintenance Engineer** to join us based across **Northwest England & North Wales.**You will join us on a **full-time, permanent basis,** and in return, you will receive a **competitive salary of £27,000 - £29,000 per annum depending on experience, plus a benefits package.** **HAGS** design...