Office Administrator/schools Coordinator

5 months ago


Manchester, United Kingdom Anthem Tuition Full time

Anthem Tuition is not your average music school. We're a vibrant and energetic community that believes in making music learning a thrilling and unforgettable experience. Founded in 2012 by Rachel and Adam Atkins, two passionate musicians, Anthem Tuition is all about creating opportunities for children to shine as confident musicians and performers.

**We are looking for somebody for 10 hours per week to help with general admin and to be the 'Assistant Schools Coordinator' in our office team.**

**Fixed working days and hours are**:
**9am-2:30pm on Fridays (30min lunch)**

**9am-2:30pm on Saturdays (30min lunch)**

**Main tasks**:

- Overseeing class change overs
- Planning the term calendar and liaising with music heads in our key schools
- Scheduling lessons, informing students and teachers
- Use 'My Music Staff' software to manage lessons, changes and payments
- Invoice all parents in advance of term/ chase payments
- Collating all invoices and logging in system
- Welcoming new students as they sign up
- Arranging their addition to the system
- Rescheduling /cancellations/informing teachers
- New school onboarding and new teachers
- Ordering office supplies - office, props, sourcing equipment
- Listing new jobs online
- Helping to onboard new teachers: scheduling interviews, DBS checks, ID checks, references, admin, set up on system
- Scheduling, problem solving, organising teachers
- Contacting new schools to develop new contracts
- Assisting with planning and facilitating Anthem events/concerts
- General admin support for Anthem Music School
- Basic cleaning duties to maintain the cleanliness of the school

**Required Qualities**:

- Strong written and verbal communication skills
- Strong organisational and time management skills
- IT competency to use our student management system
- Driving license and car is essential
- Excellent attention to detail
- Strong customer service skills, ready to solve problems and build great relationships
- Worked in a school or familiar with school environment and communications style
- Excellent forward planning, being proactive and pre-empting problems

**Desired competencies**:

- Calm under pressure
- Positive and solution oriented
- Confident with teachers, parents and students
- Patient
- Determined
- Team player
- Ability to use initiative
- Self-motivated and focussed

If you have some prior musical background this would also be preferable.

**Job Types**: Part-time, Permanent

Pay: £8.60-£11.44 per hour

Expected hours: 10 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Sick pay

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a high level of competency in using spreadsheets, documents and customer management software including scheduling and invoicing?

Licence/Certification:

- driving licence and car (preferred)

Work Location: In person



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