Property Management Support Officer

3 months ago

London, United Kingdom JOHNS&CO Full time

**The Opportunity**

**Who We Are**

Founded in 2013, Johns&Co has established itself as a powerhouse in the London property market, not only excelling in sales & lettings, but also ranked as London’s #1 Property Management Company on Trustpilot. With eight offices strategically located in London and two in Asia, we cater to landlords, tenants, vendors, and buyers, as well as some of the UK’s leading property developers and investors. At Johns&Co, we're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless. If you're ready to seize the opportunity to grow alongside a dynamic business, now is the time to join us on our journey.

**Key Responsibilities**

As a Property Management Support Officer at Johns&Co, you will:

- The management of Heat Networks
- The support of Utility registration changes
- The support of Utility registration via our online system (Where needed)
- The payment of Void bills for suppliers
- The co-ordination / Management of the property management Inbox
- Relationship management with utility companies
- Provide ad-hoc support as and when necessary

**Who We're Looking For**
- Ability to Judge, Organise and prioritise a variety of administrative processes appropriately
- Ability to clearly communicate the purpose of due billing to customers and colleagues where needed.
- Ability to adapt to payment systems as is needed
- Ability to challenge billing where inaccurate in a calm professional manner
- Ability to keep accurate records of instructions and processes
- Ability to build relationships with key stakeholders.
- Clear understanding of standard utility costs for properties, Gas, Water, Electricity and if possible, a general background awareness of heat & cooling networks.

**Benefits**

At Johns&Co, we value our team members and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy:

- Generous holiday allowance, including additional holiday schemes and birthday leave.
- Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
- Opportunities for professional development and career growth, with access to training programs and mentorship initiatives.
- Engaging social events and community involvement opportunities, fostering friendships, and the personal satisfaction of making a positive impact.

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Referral programme

Schedule:

- Monday to Friday

Application question(s):

- Will you now or in the future require sponsorship for employment visa status?
- Are you happy to undergo a basic Disclosure and Barring Service (DBS) check if successful?

Work authorisation:

- United Kingdom (required)

Work Location: In person

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