Radon Admin Officer

1 week ago

Chilton, United Kingdom UK Health Security Agency Full time

**Details**:
**Reference number**:

- 309630**Salary**:

- £22,479 - £23,456- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- ChiltonAbout the job

**Job summary**:
This role is within a busy administrative office and will assist colleagues with the day-to-day delivery of radon information and services including both commercial and non-commercial scientific projects.

**Location**:This role is based at Chilton, Didcot**

**Working hours**: We have 3 positions available - 2 full time and 1 part time (22 hours per week) but flexible hours can be considered.
- Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available._

**Job description**:
Specific duties of the role may vary depending on the site and teams/functions.

**Communication**
- Identify calls that require specialist or detailed knowledge and ensure they are forwarded onto the relevant member of staff.
- Ensure all enquiries are properly recorded and that paperwork and computer records are current and accurate
- Contribute to group meetings regarding any aspects of internal procedures or services. This may include issues such as service delivery, the scope of new services or the volume of work within the team.
- Provide general advice on logistics for large radon measurements programmes

**Service Delivery**
- Ensure accurate input of data in accordance with group procedures relating to contacts with and measurements for customers
- Issue domestic and occupational measurement kits
- Answer and/or action incoming and outgoing telephone calls
- Raising invoices in MaPS, checking payment has been received and coding records to release test results.
- Extracting, checking and coding measurement order records to ensure they conform to set formats, preparing the paperwork to issue measurement packs, liaising directly with clients regarding delivery and any other requirements
- Use the existing procedures to extract, check and issue measurement reports.
- Processing the returned post. This includes checking returned measurement questionnaires to identify potential measurement errors or changes to the client information.
- Optical Mark Read return measurement questionnaires, check the file for inaccuracies and import the data into the group’s main database
- Arrange pick-up and delivery of detectors for external laboratories
- Maintain time-scales required for each task to maintain set levels of service delivery

**Professional Development**
- Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events
- To participate in all mandatory training as required, i.e. fire safety and information governance, and any other training, e.g appropriate roles within the RCE Emergency Plan.

**Key Working Relationships**
- The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include:
**Internal**
- Radon team members, administrative & scientific
- Training Department
- Finance
- IT Group
- Facilities

**External**
- The General Public
- Solicitors
- Government officers
- Landlords
- Employers and Agents
- Health and Safety Officers
- Surveyors and Builders
- Laboratories validated for radon measurements.

**Person specification**:
**Essential Criteria**:

- Experience of working in a busy administrative office providing customer support services and communicating information to members of the public
- Experience of working as part of a team and working to deadlines
- Working knowledge of Microsoft Office including Word and Excel.
- Basic understanding of radon and radon issues as covered by the UKradon.org website
- Good numeracy - good attention to detail and data entry skills ensuring accuracy. As well as good written and verbal skills. Capable and confident in using the telephone and able to explain technical information to lay people
- Able to work on own initiative, organising and prioritising own workload to set deadlines and managing pressure
- Good attention to detail and data entry skills ensuring accuracy
- An understanding of and commitment to equality of opportunity and good working relationships.

**Desirable Criteria**:

- NVQ Level 4 + relevant experience or HNC/D + relevant experience in a customer orientated discipline
- Competent in the use of MS Access
- Understanding of Data Protection and handling sensitive information
- Good interpersonal skills and able to build good working r

  • Laboratory Admin

    3 weeks ago

    Chilton Trinity, United Kingdom Refresco Full time

    Do you thrive in a fast-paced environment? Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? We are seeking a passionate individual to join us for 6 months within our lab at Refresco, Bridgwater.Laboratory Admin – 6-month FTC Day shift – 39 hoursPurpose of the...

  • Laboratory Admin

    2 weeks ago

    Chilton Trinity, United Kingdom Refresco Full time

    Do you thrive in a fast-paced environment? Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? We are seeking a passionate individual to join us for 6 months within our lab at Refresco, Bridgwater.Laboratory Admin – 6-month FTCDay shift – 39 hoursPurpose of the role:...

  • Administrator

    2 months ago

    Chilton, United Kingdom UK Health Security Agency Full time

    **Details**: **Reference number**: - 352846**Salary**: - £27,722 - £32,505**Job grade**: - Executive Officer**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support - Science**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...

  • Administrator

    4 weeks ago

    Chilton, United Kingdom UK Health Security Agency Full time

    **Details**: **Reference number**: - 352846**Salary**: - £27,722 - £32,505**Job grade**: - Executive Officer**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support - Science**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...

  • Laboratory Admin

    1 month ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Do you thrive in a fast-paced environment? Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? We are seeking a passionate individual to join us for 6 months within our lab at Refresco, Bridgwater. Laboratory Admin – 6-month FTC Day shift – 39 hours Purpose of the...

  • Laboratory Admin

    4 weeks ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Do you thrive in a fast-paced environment? Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? We are seeking a passionate individual to join us for 6 months within our lab at Refresco, Bridgwater. Laboratory Admin – 6-month FTC Day shift – 39 hours Purpose of the...

  • Laboratory Admin

    1 month ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Do you thrive in a fast-paced environment? Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? We are seeking a passionate individual to join us for 6 months within our lab at Refresco, Bridgwater. Laboratory Admin – 6-month FTC Day shift – 39 hours Purpose of the...

  • Laboratory Admin

    4 weeks ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Do you thrive in a fast-paced environment? Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? We are seeking a passionate individual to join us for 6 months within our lab at Refresco, Bridgwater. Laboratory Admin – 6-month FTC Day shift – 39 hours Purpose of the...

  • Radiation Metrology Customer Services Supervisor

    2 months ago

    Chilton, United Kingdom Reed Talent Solutions Full time

    **Radiation Metrology Customer Services Supervisor** **Salary & Grade**EO Outer - £25,762 - £30,339 pro rata **Location: Chilton, Oxfordshire, OX11 0RQ - please note that this is an office-based role only.** **Part-time (22.5 - 30 hours per week),Permanent Contract** **Please state in your statement of suitability how many hours per week you can commit...

  • Junior Buyer

    1 week ago

    Chilton, United Kingdom Hydram Engineering Ltd Full time

    To work with the Purchasing Team, to ensure effective procurement and scheduling of the business’ requirements. - An understanding of supply chain management. - Excellent attention to detail and high standards for quality. - Building relationships with suppliers and negotiating with them for the best price, quantities and delivery timescales. - Visiting...

  • Temporary to Permanent

    1 month ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? Laboratory Admin - 6-month FTC Day shift - 39 hours To provide full administration support for the Laboratory Team and Laboratory Manager. Provide additional administrative support to other Technical Management members...

  • Temporary to Permanent

    1 month ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? Laboratory Admin - 6-month FTC Day shift - 39 hours To provide full administration support for the Laboratory Team and Laboratory Manager. Provide additional administrative support to other Technical Management members...

  • Temporary to Permanent

    4 weeks ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? Laboratory Admin - 6-month FTC Day shift - 39 hours To provide full administration support for the Laboratory Team and Laboratory Manager. Provide additional administrative support to other Technical Management members...

  • Temporary to Permanent

    4 weeks ago

    Chilton Trinity, Somerset, United Kingdom Refresco Full time €1,000

    Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? Laboratory Admin - 6-month FTC Day shift - 39 hours To provide full administration support for the Laboratory Team and Laboratory Manager. Provide additional administrative support to other Technical Management members...

  • Quality Administrator Temporary to permanent

    2 weeks ago

    Chilton Trinity, United Kingdom Refresco Full time £1,000

    Are you seeking an opportunity to get some work experience within a laboratory environment? Or maybe you are seeking something short term? Laboratory Admin - 6-month FTC Day shift - 39 hoursTo provide full administration support for the Laboratory Team and Laboratory Manager. Provide additional administrative support to other Technical Management members and...