Customer Support Assistant

2 weeks ago


Manchester, United Kingdom CSP U.K. LTD Full time

We are seeking a Customer Support Assistant to join our team. As a Customer Support Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This position requires strong communication skills, attention to detail, and the ability to analyze customer needs. If you are a motivated individual with excellent problem-solving skills, we would love to hear from you.

**Duties**:

- Assist customers with inquiries, concerns, and requests in-person
- Provide accurate and timely information regarding products, services, and promotions
- Upsell additional products or services to meet customer needs
- Maintain a high level of professionalism and phone etiquette in all customer interactions
- Communicate effectively with customers to ensure their satisfaction and resolve any issues or complaints
- Perform data entry tasks to update customer information and track interactions

**Requirements**:

- Fluent in English
- Strong verbal and written communication skills
- Excellent analytical and problem-solving abilities
- Ability to work well in a fast-paced environment
- Detail-oriented with strong organizational skills

**Job Types**: Full-time, Permanent

Pay: From £25,445.03 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/05/2024



  • Manchester, United Kingdom Carlisle Support Services Full time

    _**We are currently looking for Professional, energetic and enthusiastic Customer Service Assistant who is interested in pursuing a career in Rail**_ **Job description** Customer Service Assistant - Train Dispatcher Rate of Pay - £11.50 Hours : Average 42 rotating over 7 days/nights Location - Piccadilly Train Station Shifts - 12 hours shifts, Days &...


  • Manchester, United Kingdom MAX FAME PAPER PRODUCTS LTD Full time

    Max Fame Paper Products Ltd is a subsidiary of, an long established packaging manufacturing business with production facilities in 3 countries. This is an exciting time for us as we expand our presence in the UK and we are looking for dynamic, talented and enthusiastic individuals to join our new team. Here at Max Fame we provide environmental friendly...


  • Manchester, United Kingdom Stagecoach Full time

    Salary £21,000 PA 6 month FTC Fancy a role where you can use your passion for great customer service? We’re a business that’s really focussing on the needs of our customers; we’re dedicated to making each and every bus journey as brilliant as it can be. We know that we don’t always get it right, but that’s what we’re striving for and we know...


  • Manchester, United Kingdom Stagecoach Full time

    Salary £21,000 PA 6 month FTC Fancy a role where you can use your passion for great customer service? We’re a business that’s really focussing on the needs of our customers; we’re dedicated to making each and every bus journey as brilliant as it can be. We know that we don’t always get it right, but that’s what we’re striving for and we know...


  • Manchester, United Kingdom Global1stline Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...

  • Customer Assistant

    1 month ago


    Manchester, United Kingdom ENVISION AGENCY LTD Full time

    **Customer Assistant** As a Customer Assistant, you will be an essential part of our customer service team, responsible for delivering exceptional service and support to our valued customers. You will play a key role in ensuring customer satisfaction by assisting with inquiries, resolving issues, and providing product and service information in a...

  • Customer Assistant

    1 month ago


    Manchester, United Kingdom Channel Partners Group Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This is an exciting opportunity to be the face of our company and make a positive impact on our customers' experience. **Responsibilities**: - Greet and assist customers in a...


  • Stockport, Greater Manchester, United Kingdom Creative Support Ltd Full time

    Full-Time An exciting opportunity has arisen to join our not-for-profit organisation as a Business Support Officer. We are seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient support to services dedicated to supporting adults with learning disabilities,...

  • Customer Assistant

    1 week ago


    Manchester, United Kingdom CSP U.K. LTD Full time

    We are currently seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a key role in providing excellent customer service and support to our clients. **Responsibilities**: - Communicate effectively with customers in a professional and courteous manner - Manage time efficiently to handle multiple tasks simultaneously -...


  • Manchester, United Kingdom CarFinance 247 Full time

    About The Role Are you looking for an exciting opportunity within Sales Support at the UK’s number one online car finance business? Here at CarFinance 247, we currently have a fantastic opportunity available for Customer Support Executive to join our vibrant Sales Support team! As a Customer Support Executive, you will be responsible for ensuring...


  • Manchester, United Kingdom Page Personnel Full time

    12 month FTC with the possibility of being made perm - Fantastic opportunity to work for a leading and well-established business **About Our Client**: Our client is a leading entity within the Entertainment industry, catering to a global clientele. With a team size of over a thousand employees, they are renowned for their world-class service and commitment...

  • Customer Assistant

    1 month ago


    Manchester, United Kingdom Relay Group Ltd Full time

    We are seeking a dedicated and friendly Customer Assistant to join our team. As a Customer Assistant, you will be the first point of contact for our customers, providing exceptional service and assistance. You will play a crucial role in ensuring customer satisfaction and building positive relationships. **Responsibilities**: - Assist customers with...


  • Manchester, United Kingdom Hologic Full time

    **Customer Support Representative - 12 Months Fixed Term Contract** **Role location - Manchester, UK**Passionately organized? Have a keen eye for detail? Fantastic communicator? If this sounds like you then we may just have the career opportunity for you! We are looking for a talented Customer Support Representative **to join our Service Operations UK team...


  • Manchester, United Kingdom Global Support Services (UK) Full time

    **WE’RE READY FOR OUR NEXT SUPERSTAR** Global Support Services (GSS) is one of Europe’s fastest-growing small businesses, and we’ve set our sights on becoming the leading provider of specialist security services here in the UK, becoming an employer of choice in our industry along the way. Our vision is to inspire our partners and staff by passionately...

  • Customer Assistant

    16 hours ago


    Manchester, United Kingdom Global Wave Innovations Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing excellent customer service and ensuring customer satisfaction. **Responsibilities**: - Assist customers with inquiries, concerns, and requests in a professional and courteous manner - Provide product information and recommendations to...


  • Manchester, United Kingdom HAYS Full time

    Job Description Customer Support Your new company Hays are recruiting for a permanent Customer Support Administrator. This role is-on a permanent basis, for a business which promotes self-development. Manchester city centre based offices. Your new role You will be responsible for full customer service support across the business, underwriting,...


  • Manchester, United Kingdom HAYS Full time

    Job Description Customer Support Your new company Hays are recruiting for a permanent Customer Support Administrator. This role is-on a permanent basis, for a business which promotes self-development. Manchester city centre based offices. Your new role You will be responsible for full customer service support across the business, underwriting,...


  • Manchester, United Kingdom Fusion Smiths Full time

    **Customer Service Assistant** **Location: Manchester, UK** Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our client’s team as a Customer Service Assistant at their Manchester location! **Role...


  • Manchester, United Kingdom SimpliSafe Full time

    **About SimpliSafe**: We're a high-tech home security company that's passionate about protecting the life you've built. So, we've created a culture here that cares just as deeply about the career you're building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities, and make a huge...


  • Manchester, United Kingdom Fusion Smiths Full time

    **Customer Service Assistant** **Location: Manchester, UK** Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our client’s team as a Customer Service Assistant at their Manchester location! **About Our...