Front of House Host/receptionist

4 weeks ago


Daventry, United Kingdom Calex UK Full time

We are looking to recruit a part time Front of House Receptionist / Host to work 25 hours per week at the Volvo Training Centre in Daventry in a temporary position until 31st December 2024.

**Main Job Function**
- To ensure that the Training & Development Centre provides a warm, friendly, and professional environment to visiting customers
- To ensure that on arrival, all visitors receive a pleasant and courteous welcome
- To ensure that effective contact is maintained with site visitors during their stay
- To ensure that visitor's needs are dealt with promptly and completely
- To accurately record and pass all messages and information received
- To help ensure all telephone connections are made as quickly as possible to the appropriate personnel
- To enhance the reputation of the Dealer Training & Development Centre at every opportunity when interacting with others

**Key Tasks**
- Ensure a friendly welcome for all site visitors and ensure they are made to feel comfortable
- Attend to customer's needs while they are on site
- Ensure tidiness and functionality of customer facing areas
- Introduce first time visitors (delegates) to all the sites facilities and processes
- Ensure all external trainers and meeting hosts are given all the information they require
- Interact with visitors during social times (i.e. coffee and lunch breaks)
- Plan ahead to professionally greet the next day’s visitors
- Support the prompt answering (within 3 rings) of incoming phone calls
- Manage course attendance via iPad registration and Learning Management System update
- Manage delegate "no-shows" and late arrivals. Call Dealer Managers to establish the situation
- Daily liaison with Restaurant Manager to ensure accuracy of planned visitor numbers
- Maintain customer information screens and room booking panels
- Carry out additional supportive administration duties as directed
- Encourage feedback from delegate visitors to ensure continual improvement
- Ensure that all visitor's enquiries, queries, and complaints are acknowledged and recorded immediately and passed quickly to the relevant team member
- Maintain and improve customer relations, thus enhancing the quality, image, and reputation of the Dealer Training & Development
- Report to manager any losses, damage or other incidence of cost arising in the public areas
- Maintain standards of behaviour and appearance as expected by visitors
- Always ensure professional and courteous customer contact
- Provide refreshments to waiting customers and engage in pleasant dialogue
- Alert manager to any unusual or concerning situations

**About you**
- Experience of working within a customer-focused environment
- Calm and organised approach to problem solving, tackling stressful situations, and handling a varied workload
- Knowledge and experience of retailing operations
- Capable of interacting with all types of visitors in a lucid, professional, and pleasant manner
- Embrace customer care and Customer Relations Management training and development
- Pro-active approach to providing a premium customer experience

**Salary**

Circa £11,700 per annum (£12 per hour) depending on experience, plus employee benefits package.

**Working Hours**

8.00am-1.00pm Monday to Friday, and ability to cover for when colleagues are off.

**Location**

Volvo Training Centre, Daventry

**Pre-employment Checks**

**Job Types**: Part-time, Temporary contract
Contract length: 9 months

**Salary**: Up to £12.00 per hour

Expected hours: 25 per week

**Benefits**:

- Employee discount
- Health & wellbeing programme
- Life insurance
- Store discount

Schedule:

- Monday to Friday

Ability to Commute:

- Daventry (required)

Work Location: In person

Expected start date: 01/04/2024



  • Daventry, Northamptonshire, United Kingdom Calex UK Full time

    We are looking to recruit a part time Front of House Receptionist / Host to work 25 hours per week at the Volvo Training Centre in Daventry in a temporary position until 31st December 2024.Main Job Function To ensure that the Training & Development Centre provides a warm, friendly, and professional environment to visiting customers To ensure that on arrival,...

  • Front of House Host

    2 weeks ago


    Daventry, Northamptonshire, United Kingdom Calex UK Full time

    We are looking to recruit a part time Front of House Receptionist / Host to work 25 hours per week at the Volvo Training Centre in Daventry.Main Job Function To ensure that the Training & Development Centre provides a warm, friendly, and professional environment to visiting customers To ensure that on arrival, all visitors receive a pleasant and courteous...

  • Receptionist

    4 weeks ago


    Daventry, United Kingdom Hand Picked Hotels Full time

    **About the Company**: Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast...

  • Receptionist

    3 weeks ago


    Daventry, United Kingdom Mercure Daventry Court Hotel Full time

    **Job Ref**:AM12161 **Branch**:Mercure Daventry Court Hotel **Location**:Mercure Daventry Court Hotel, Daventry **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:27/03/2024 **Closing date**:29/04/2024 **Would you like to work for a company that gives you**: - £250, up to...

  • Receptionist

    4 weeks ago


    Daventry, United Kingdom Mercure Daventry Court Hotel Full time

    **Job Ref**:AM12654 **Branch**:Mercure Daventry Court Hotel **Location**:Mercure Daventry Court Hotel, Daventry **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:7:00-15:30/ 14:30-23.00 **Hours per week**:40 **Posted date**:07/06/2024 **Closing date**:09/07/2024 **Would you like to work for a...


  • Daventry, United Kingdom Gather & Gather UK Full time

    **Front of House Assistant**: **£12.00 per hour****: **Daventry**: At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Front of House...

  • Front of House

    4 weeks ago


    Daventry, United Kingdom Specsavers Full time

    **Front of House** **Location: Daventry** **Salary: Competitive basic dependent on experience** **Golden Hello: £250 welcome bonus** **Working hours: Full time (Weekend work is essential)** **Benefits: Free parking, 75% employee discount + 50% Friends and Family discount available after probation, Set working days** **Experience Level: Optical...

  • Front of House

    2 weeks ago


    Daventry, Northamptonshire, United Kingdom Specsavers Full time

    Front of HouseLocation: DaventrySalary: Competitive basic dependent on experienceGolden Hello: £250 welcome bonusWorking hours: Full time (Weekend work is essential)Benefits: Free parking, 75% employee discount + 50% Friends and Family discount available after probation, Set working daysExperience Level: Optical experience not essential, must have strong...


  • Daventry, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Receptionist/Administrator Daventry £22,000 per annum + Excellent 10% Bonus (25 days holidays, Pension, Life Assurance, Private Medical) Providing a front of house service by being the first point of contact for all incoming communications from employees, customers and the public including answering the main switchboard and redirecting calls where...

  • Dental Receptionist

    2 weeks ago


    Daventry, United Kingdom Ashby Fields Dental Centre Full time

    Fancy a a change of work environment, and wanting to work within a supportive and friendly team, then we have the role for you. Previous experience in a similar role or within a Dental or Medical setting is preferred. Full-time person to join our busy, but friendly practice in the role as Dental Reception. We are a well established 6 surgery dental...

  • Front of House Staff

    4 weeks ago


    Daventry, United Kingdom Mojo Food and Drink Full time

    This vacancy is to join your favourite local Cafe Bar in Daventry. We are currently open 6 days a week and have a role for the following hours: Saturday's (day shift), Sunday's (day shift), and some Friday nights About the role: **Applicants must be 18+** You'll be required to run the front of house, ensuring customers are the priority, with the ability...

  • Receptionist

    4 weeks ago


    Daventry, United Kingdom Biesse Full time

    **Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, ship-building and aerospace industries. It invests on average 14 million Euros per...


  • Daventry, United Kingdom DOUGH&co Burger Amour Daventry Full time

    **Description**: Hello you! We’re reaching out to you and those individuals out there with a bit of personality who are looking for a fun yet challenging environment. At DOUGH&co we really take pride in our supreme wood fired pizzas. We want our Front of house team to be fully knowledgable and passionate about what we do and ultimately love them as much as...


  • Daventry, United Kingdom Loungers Full time

    Front of House Supervisor - DaventryAre you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the team, based on hours workedCompetitive payUnlimited 50% staff discount to enjoy...


  • Daventry, United Kingdom Loungers Full time

    Front of House Supervisor - DaventryAre you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the team, based on hours workedCompetitive payUnlimited 50% staff discount to enjoy...


  • Daventry, Northamptonshire, United Kingdom DOUGH&co Burger Amour Daventry Full time

    Description:Hello you We're reaching out to you and those individuals out there with a bit of personality who are looking for a fun yet challenging environment. At DOUGH&co we really take pride in our supreme wood fired pizzas. We want our Front of house team to be fully knowledgable and passionate about what we do and ultimately love them as much as we do....


  • Daventry, United Kingdom Wilson Recruitment Ltd Full time

    Wilson Recruitment have been asked to source an experienced Front of House Exec or Receptionist or Assistant Manager due to a recent promotion. The successful candidate will be employed to work alongside the new Reception Manager who has been working for the company for over 8 years. This position is based in a modern and forward thinking business in...

  • Receptionist

    2 weeks ago


    Daventry, United Kingdom SCS Full time

    SIA trained guard with front-of-house experience required. Wednesday and Friday (plus holiday cover). Reception duties include: - Register visitors upon arrival and ensure sign-out procedures are adhered to. - Cover site switch board - Manage marketing suite and meeting room bookings - Make taxi bookings - Co-ordinate incoming and outgoing post - Manage...

  • Receptionist

    4 weeks ago


    Daventry, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    An opportunity has arisen for a motivated and dedicated individual to join our team. Committed to providing an efficient and effective front-line service in our Reception based at Danetre Hospital, Daventry. The successful applicant must be reliable, able to work flexibly and be committed to providing a quality service. A professional telephone manner and...


  • Daventry, United Kingdom Loungers Full time

    Front of House Supervisor - New Opening - DaventryWe're opening a fabulous new site and you could be perfect for the team!Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the...