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Receptionist
4 months ago
**Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, ship-building and aerospace industries. It invests on average 14 million Euros per year in R&D, boasting over 200 registered patents. It operates through 9 industrial sites, 37 branches and 300 agents and selected dealers, exporting 90% of its production. Its customers include some of the most prestigious names in Italian and international design.**
JOB TITLE Receptionist
DEPARTMENT/DIVISION: Administration (OZ01, A5506)
JOB LOCATION: Daventry, UK
BRANCH: Biesse UK
REPORTS TO: Human Resources
KEY PURPOSE FOR THE JOB/JOB SUMMARY:
KEY DUTIES & RESPONSIBILITIES:
Providing a front of house service by being the first point of contact for all incoming communications from employees, customers and the public including answering the main switchboard and redirecting calls where necessary.
Receiving, sorting, and distributing daily mail/deliveries, franking, and collecting mail ready for end of day collection.
Ordering office stationery and kitchen goods, completing weekly stock takes to ensure required supplies are ordered.
Arranging catering for all training, meetings and in house events using local catering firms. Presenting food to visitors ensuring that all Health and Safety standards are met.
Performing ad hoc administration duties when required.
Liaising with cleaning contractors to ensure the building is always kept clean, providing monthly feedback to contractors.
Support with invoicing through oracle.
Booking and managing the Company’s travel which will be through Travel mate. Ensuring all bookings are in line with corporate policy and budget expectations.
Managing corporate hotel contracts in line with company requirements including hotel rates negotiation and service standards, researching new hotels where required.
Managing the car hire process, booking car hire for all employees for the UK and overseas as required, liaising with employees and car hire providers directly to ensure vehicles are returned in good condition and any issues such as damage and fines are identified and communicated.
Supporting all meetings and training activities, organising bookings for meetings in the Visitors Suites or external conference rooms, providing refreshments where required.
Checking and supplying all monthly invoices for the reception credit card in a timely manner.
PERSON SPECIFICATION (Skills, Experience, Qualifications & Attributes)
Essential
Ability to use Microsoft office effectively and efficiently
Excellent organizational and time management skills.
Ability to be an excellent team player and the ability to work under pressure in a fast-paced environment.
Good attention to detail
An excellent communicator committed to delivering a high level of customer service at all times
Well presented at all times Desirable
Experience of Oracle
Key Performance indicators attached to the role:
Biesse Group UK has adopted a Balance Scorecard and all individual objectives
