Inbound Contact Centre Excutive

2 weeks ago


Redditch, United Kingdom KPI People Full time

Job Type: Perm

Town/City: Redditch

County: Worcestershire

Salary/Rate: £24000 - £25000 per annum

Sector: Sales

Specialism: Permanent

Job ref: 2700

Published: 08-02-2024

Inbound Contact Centre Executive - Redditch
- Basic Salary - £21,000
- OTE - £24,000 (uncapped)
- Over Performance Opportunity available
- Full Training Provided
- Our client, a car dealer group head office, based in Redditch has the requirement for an Inbound Contact Centre Executive to join their high performing team.

Please note, previous Contact Centre experience is not required as full training is provided. This role will suit anyone with an outgoing personality, an excellent telephone manner and the drive to achieve and outperform targets, and a stable career history.

**Responsibilities**:
As an Inbound Contact Centre Executive your responsibilities will include:
Taking “warm” calls from existing customers

Secure bookings for Servicing, Repairs & MOTS’s

Be knowledgeable about the services available

Maximising every opportunity

Delivering the very highest levels of customer service

Experience, Skills & Qualifications

Essential Requirements:
Excellent Telephone Manner

Outgoing personality

Drive to achieve and outperform targets

Stable employment history

Desirable Requirements:
Call Centre Experience

Motor Trade Experience

Remuneration & Benefits

£21,000 Basic Salary

£24,000 On Target Earnings (uncapped)

Over Performance Opportunity available

Extensive Benefits Package

Working Hours

2 shifts available

Monday to Friday 8am - 5pm or 8.30am till 5.30pm

1 hour for lunch

**Simon Owens**:
Operations Director

01234 330777



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