Head of Service
7 months ago
**Join us on our journey to empower over a million people to change their behaviours and thrive**
At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier We’re expanding, so we’re looking for a Head of Service to mobilise and establish our new Integrated Health and Wellbeing Service as an outstanding provision for the residents of Nottingham.
**Could this be you?**
As Head of Service, you will lead our talented team to deliver exceptional programmes and to develop vibrant, effective partnerships. You will be responsible for delivering agreed contractual targets, improving the standards of service for our customers, providing our teams with an exceptional employee experience and for developing long lasting relationships with a range of stakeholders and commissioners.
Can you lead our service to deliver high levels of health outcomes for residents?
Do you love developing relationships and smashing targets?
Can you embed our values and provide our great people with awesome work experiences and environments?
Like all roles at Thrive Tribe, you can expect your time at work to be fun, varied and challenging. We don’t like to stick to a firm JD as we know from experience that things change throughout the lifetime of a role and it gives our people the chance to play to their strengths.
A typical day as a **Head of Service**_ _might include:
- Leading your team to maintain the ethos and success of Thrive Tribe by managing relationships within your team, stakeholders, commissioners and clients in line with the organisation’s culture and values
- Working with our employee experience team to grow our great culture, engagement and moments that matter for our people
- Providing strategical leadership for the contract to ensure we deliver contractual targets
- Developing Pathway Leader’s capabilities to ensure they deliver exceptional operational leadership, talent management and establish a succession programme that underpins growth and success
- Promote Thrive Tribe’s entire portfolio of digital, remote and face to face products to deliver client led programmes
- Creating service budgets, delivering full profit & loss expectations, devolving budgetary responsibility to your Pathway Leads
- Working with Thrive Tribe’s Business Development Manager on the formation of national and regional tenders
- Representing Thrive Tribe on Public Health Strategic Groups within your regions
- Working collaboratively with the Thrive Tribe Central Team, to ensure the delivery of an outstanding contract at all times.
- Ensuring that all reporting and performance data exceeds expectations, and is provided to commissioners on time
- Contributing to the success of Thrive Tribe by working with colleagues across all of our services on new projects and service developments - we’re always looking to share knowledge and resources
**About you...**
More than anything, we are looking for a natural leader who is passionate about developing people and growing a business. We’ve got some core values that run through everything we do, and we’d love it if they resonate with you too
**Be the change**
You like helping people and hold an interest in health and wellbeing. You have a passion for delivering programmes that exceed expectations.
**Be effective**
You’re a natural leader, you have presence and gravitas, you’re a partnership builder and calm under pressure. You can inspire people, driven to deliver exceptional outcomes through utilising your excellent communication skills.
**Be happy**
You recognise the power of positivity. You’re relaxed, you value a fun, supportive workplace and want to come to work raring to go
**Be successful**
You are motivated and driven. Happy working solo or as part of a team, you love meeting targets and can demonstrate a proven history of managing programmes, services or businesses that meet commissioner expectations.
**Be big-hearted**
You want to make a difference. Working with a like-minded team of optimistic people, we want the same thing to do meaningful work and change lives.
**To get this gig**
You might have delivery experience of managing public or private sector contracts and have an interest or knowledge in supporting clients to make healthy lifestyle choices. You will be comfortable working in a fast-paced environment whilst maintaining a flexible and supportive approach to leading the programme.
However, we hire based on attitude over traditional skills and experience so if feel you are right for the job we would love to hear from you
**Perks...**
Every person makes Thrive Tribe the incredible place it is to work and play together, we’re unstoppable. Within our buzzing environment our talented people work hard but we ensure lots of fun is thrown in too We offer you;
- **Regular team events** **and activities**, including ThriveFest and our annual Challenge Weekend (for those who want
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