Neighbourhood Services Coordinator

4 weeks ago


London, United Kingdom iWork Recruitment Limited Full time

Contract to start on 05-02-24 until 04-04-24 with a possible extension.

**Job Purpose**

To deliver outstanding services to residents living in client owned/managed properties and embed a culture of a resident first approach. In more specific terms:
To be the single point of contact for residents with all matters related to tenancy, anti-social behaviour and issues related to communal areas of their estate; to coordinate services involved with resolving enquiries and issues that arise on behalf of residents.

To provide a joint up service and ensure that other services are part of a coordinated approach, this will include being a representative for tenants/leaseholders when there are concerns with other teams’ service standards, such as repairs either within properties or communal.

To establish a close working relationship with key teams and services, such as caretaking, income, repairs, social services.

To provide a whole person approach to resolving matters for residents and ensuring that we are striving to deliver excellent landlord services.

5242708-02-24

**Salary**: £22.36 per hour

Work Location: In person



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