Personnel Support Services Administrator
7 months ago
Based in Lyneham Wiltshire we are looking for an individual to meet the contracted personnel administration requirements for Military Personnel. The roles will have a common output, dealing with a broad range of personnel support needs on a daily basis.
Training on MOD IT systems will be provided; however, experience/familiarity in similar military roles would be an advantage.
This is a full-time position, 37.5 hrs per week Monday to Friday
**Responsibilities**:
- The professional responsibilities are varied, while not necessarily being exercised every day. They might include (but are not limited to):
- Administration of Service personnel accounts, including data input in accordance with Business Process Guides and policy.
- Checking and authorising expense claims.
- Assessing and advising on pay and allowance entitlements.
- Maintaining and controlling personnel documents.
- Arranging and coordinating travel and travel documentation.
- Coordinate the administration process for personnel leaving the services.
- Maintenance and updates of office registers.
- Issuing and controlling accountable documents in accordance with General Data Protection Regulations (GDPR).
- Maintaining documents and files within an electronic information management framework.
- Provision of a direct customer interface and liaison with coordinators and Line managers. Actively promoting of a safe working culture and adhere to the Health and Safety procedures, processes and the law.
- Complying with the Data Protection Act and observe confidentiality.
- Undertake other administrational tasks as determined by the Mitie Line Manager. This could include support/ cover for other Service Streams in the contract areas, when required.
Knowledge Skills & Experience
- Knowledge/understanding of MOD administration e.g Joint Service Publications Defence Instructions and Notices.
- Unit/Regimental/Garrison Administration Office.
- Ability to adapt to change and undertake additional training when required
Person
- Proactive and responsive to the changing needs of the business and the demands of the customer, whilst remaining calm under pressure and self
- motivated. Reliable, discreet and well-presented giving a positive image of Mitie company.
- Administration experience with strong organisational skills and a high degree of integrity.
- Good verbal and written communication skills and ability to develop close working relationships.
- Good all-round standard of education, especially literacy and numeracy (educated to GCSE English and Maths or equivalent)
Additional Information
- MOD security clearance required (Proof of right to work in the UK essential.
- Requirement to wear approved company work wear.
- Required to cover other service streams as directed by the PSS Manager
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