Personnel Support Services Administrator

7 months ago


Chippenham, United Kingdom Mitie Full time

Based in Lyneham Wiltshire we are looking for an individual to meet the contracted personnel administration requirements for Military Personnel. The roles will have a common output, dealing with a broad range of personnel support needs on a daily basis.

Training on MOD IT systems will be provided; however, experience/familiarity in similar military roles would be an advantage.

This is a full-time position, 37.5 hrs per week Monday to Friday

**Responsibilities**:

- The professional responsibilities are varied, while not necessarily being exercised every day. They might include (but are not limited to):

- Administration of Service personnel accounts, including data input in accordance with Business Process Guides and policy.
- Checking and authorising expense claims.
- Assessing and advising on pay and allowance entitlements.
- Maintaining and controlling personnel documents.
- Arranging and coordinating travel and travel documentation.
- Coordinate the administration process for personnel leaving the services.
- Maintenance and updates of office registers.
- Issuing and controlling accountable documents in accordance with General Data Protection Regulations (GDPR).
- Maintaining documents and files within an electronic information management framework.
- Provision of a direct customer interface and liaison with coordinators and Line managers. Actively promoting of a safe working culture and adhere to the Health and Safety procedures, processes and the law.
- Complying with the Data Protection Act and observe confidentiality.
- Undertake other administrational tasks as determined by the Mitie Line Manager. This could include support/ cover for other Service Streams in the contract areas, when required.

Knowledge Skills & Experience
- Knowledge/understanding of MOD administration e.g Joint Service Publications Defence Instructions and Notices.
- Unit/Regimental/Garrison Administration Office.
- Ability to adapt to change and undertake additional training when required

Person
- Proactive and responsive to the changing needs of the business and the demands of the customer, whilst remaining calm under pressure and self
- motivated. Reliable, discreet and well-presented giving a positive image of Mitie company.
- Administration experience with strong organisational skills and a high degree of integrity.
- Good verbal and written communication skills and ability to develop close working relationships.
- Good all-round standard of education, especially literacy and numeracy (educated to GCSE English and Maths or equivalent)

Additional Information
- MOD security clearance required (Proof of right to work in the UK essential.
- Requirement to wear approved company work wear.
- Required to cover other service streams as directed by the PSS Manager


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