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Ward Clerk

7 months ago

Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Applications are invited for a part-time Ward Clerk to work within our Neonatal Unit.

We are looking for a highly motivated, enthusiastic and friendly ward clerk to join our team. Excellent communication and organisational skills are essential.

If successful, you will be required to provide clerical and administrative duties to support the nursing and medical team, provide high quality reception duties, answering telephone and welcoming service users and visitors to the unit.

Our Neonatal Unit is situated within Broomfield Hospital, and is part of the East of England Network. The Neonatal Unit is a Level 2 Local Unit and offers comprehensive neonatal services, which include designated Intensive Care cots, High Dependency cots, Special Care cots, and a Transitional Care Service.

We work closely alongside the Maternity and Paediatric Departments here at Broomfield as well as within the MSE network.

If successful, you will be be responsible for comprehensive and efficient administrative and clerical duties for the ward. Use computer systems in order to maintain patient records.

You will support the nursing and medical staff with duties in order to facilitate high quality direct patient care.

You'll also act as first point of contact for all those who visit our ward including welcoming and greeting service users and visitors.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Ensure accurate data entry to all computer systems. Including Lorenzo system for accurate and timely records of patient admission, discharge and transfer.

Prepare patient documentation in preparation for admissions and discharges. Ensure patient records are maintained and stored securely and confidentiality is adhered to.

Welcome and greet service users and visitors to the unit in a professional and courteous manner.

Maintain a polite manner when answering telephone calls and enquiries. Direct enquiries to appropriate staff members in a timely manner.

Liaise with nursing and medical teams for additional duties required in order to facilitate high quality patient care. Liaise with other wards/units as required

This list is not definitive or exhaustive list of responsibilities, but identifies the key responsibilities of the post holder. Duties may change over time in response to internal and external environments, within which the hospital is required to operate.