Operational Improvement

3 weeks ago


London, United Kingdom Millbank Group Full time

The Operational Improvement team increases efficiency, quality, and customer experience by optimising clients’ resources, processes, and assets. By bringing together a blend of consultancy skills, working with clients to through all phases of operational improvement to bring lasting value and performance

We are seeking professionals with various levels of experience to join the Operational Improvement team.
Helping grow the business by:

- Delivering consulting and advisory services to achieve excellent results for our clients; primarily focused on operational improvement.
- Building mutually beneficial relationships with our clients, understand their needs and translating them into consulting opportunities.
- Contributing with economic, commercial, and strategic insight.
- Contributing to the development of thought leadership, consulting propositions for our clients and promotional marketing materials.
- Working with bid teams to shape tender responses and produce high quality bid content.
- Continually developing own knowledge and understanding of consulting skills and client markets and supporting the development of others.

**About you**
**Operational Improvement Skills**:

- Analysing how organisations operate and what their customers need.
- Be able to define the vision and purpose of an organisation or programme, using a variety of tools and processes.
- Understand how to measure, quantify, and analyse performance.
- Be comfortable handling quantitative data.
- Technical experience in process mapping and process design.
- Experience of using modelling, trialling, or piloting to prototype solutions and test ideas, aiding analysis and enabling evidence-based decision making.
- Be comfortable providing quantitative and qualitative summaries of your work and adapting your presentation style to stakeholders across all levels of the organisation.

**Other Experience**:

- You are comfortable delivering in Waterfall and (scaled) agile methods.
- You are a supportive team player and can communicate and collaborate effectively with a wide range of people.
- You can demonstrate an ability to transfer skills and knowledge to colleagues and clients.
- You build good and lasting relationships with clients at all levels in a business environment.
- You have strong technical ability to deliver presentations and facilitate workshops.
- Ideally, you will have experience in one or more of our key markets (Defence, Aerospace, Security, Energy, Utilities, Highways, Rail, and the Public Sector).
- Ideally, you have experience of contributing to the sale of management consulting work - including bid development and presentations.

If this sounds like you, we'd love to hear from you.

**Millbank Holdings Ltd** is an equal opportunities employer and respects diversity.**
**Millbank is proud to be a member of the ‘Disability Confident Scheme’.**
**Millbank operates as an Employment Agency and Business.



  • London, United Kingdom Broadgate Search Full time

    London (hybrid) Key responsibilities: - Delivering operational improvement, advisory, and occasional consulting services - Using Six Sigma and other top methodologies, performing diagnostic analysis, creating detailed designs for future state processes and operating models, identifying performance metrics, and providing assistance for successful...


  • London, United Kingdom Duffel Full time

    A few key pieces of information before applying - We are based in Shoreditch, London and have a hybrid work-from-home policy and require everyone to come to our office on Tuesdays and Thursdays. - Our interview process consists of three stages: a recruiter screen, a hiring manager interview, and a final stage interview. - If you are successful, all...


  • London, United Kingdom Eleven Full time

    A fantastic opportunity for an Improvement Director to join a leading renewable energy investment fund based in London, their portfolio includes investment in Solar, Wind, BESS and emerging renewable technologies. Purpose of role: Responsible for identifying, developing, and implementing strategic improvements across the investment portfolio and...


  • London, United Kingdom Eleven Full time

    A fantastic opportunity for an Improvement Director to join a leading renewable energy investment fund based in London, their portfolio includes investment in Solar, Wind, BESS and emerging renewable technologies.Purpose of role: Responsible for identifying, developing, and implementing strategic improvements across the investment portfolio and operational...


  • London, United Kingdom Eleven Full time

    A fantastic opportunity for an Improvement Director to join a leading renewable energy investment fund based in London, their portfolio includes investment in Solar, Wind, BESS and emerging renewable technologies.Purpose of role:Responsible for identifying, developing, and implementing strategic improvements across the investment portfolio and operational...

  • Hvac Improver

    4 weeks ago


    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **AC Improver/Runner at University College of London £24/26k** My client has Been operating for over 18 years with a Team of 70 plus operating within London and Home Counties in house engineers have full training and industry qualifications across all core AC, Refrigeration, Chiller, Heating, Plumbing and Electrical disciplines. They...


  • London, United Kingdom Imperial College Healthcare NHS Trust Full time

    Are you passionate about improving care and outcomes for patients? Do you enjoy motivating and enabling teams to drive improvements in their own work areas? Do you want to develop expertise in Quality Improvement (QI)? Do you want to work in a friendly, supportive and dynamic team? Are you an experienced facilitator that can engage a group of colleagues face...


  • London, United Kingdom Parker Wright Consulting Full time

    AUTOMOTIVE SECTOR PERFORMANCE IMPROVEMENT/TRANSFORMATION SPECIALIST REQUIRED FOR A MAJOR CONSULTING PLAYER If you are a highly experienced automotive consulting professional, with experience of high-impact Operational Performance Improvement & Transformation projects, then there has never been a better time to join my prestigious client; a highly ...


  • London, United Kingdom Heathrow Full time

    Join us as a Process Improvement Lead, working across Heathrow’s complex operating environment, independently and as part of a team, to develop, lead and deliver process improvement initiatives to improve efficiency, quality, service and value for our passengers, stakeholders and colleagues alike. **Your role will involve**: - End to end process...


  • London, United Kingdom dnata Catering UK Full time

    **Purpose of the role**: **Who you’ll deal with**: **Internal**: All departmental GMs and their teams, commercial and support functions **External**: Other UK sites to share improvement initiatives **Scope**: All UK units **What you’ll be doing**: - Develop and maintain strong working relationships across all stakeholder groups and functions -...

  • Electrical Improver

    1 week ago


    London, Greater London, United Kingdom Bilfinger Full time

    Electrical Improver Location: London Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and...


  • London, United Kingdom Investigo Full time

    I'm currently recruiting for a Process Improvement Analyst to work for an extremely well-established American insurance organisation who lead in providing property liability insurance for motor, home and business. This is an exciting opportunity to proactively lead or contribute to operational effectiveness and continuous projects. Key Responsibilities: -...


  • London, United Kingdom PaddingtonNow Business Improvement District Full time

    **PaddingtonNow BID Chief Executive Officer** **Job title**: Chief Executive Officer **Reporting to**: PaddingtonNow BID Board **Job Function**: To provide strategic and operational management for PaddingtonNow BID, engaging with key stakeholders, including levy payers and non-levy papers within the BID area, Westminster City Council, the Metropolitan...


  • London, United Kingdom North Middlesex University Hospital NHS Trust Full time

    The Trust’s Patient First Management System is our lean management system. It is the operating system by which we efficiently deliver and improve our services every day, at every level, across the organisation. The aim of implementing and embedding Patient First is to develop our teams and their ability to problem solve, utilizing a system of tools, guided...


  • London, United Kingdom Parker Wright Consulting Full time

    LOGISTICS AND TRANSPORTATION PERFORMANCE IMPROVEMENT/TRANSFORMATION SPECIALIST REQUIRED FOR A MAJOR CONSULTING PLAYER If you are a highly experienced Logistics and Transportation consulting professional, with experience of high-impact Operational Performance Improvement & Transformation projects, then there has never been a better time to join my prestigious...


  • London, United Kingdom Certitude Full time

    Benefits A stimulating work environment full of opportunities to learn and develop 25 days annual leave + bank holidays & enrolment onto a pension scheme 24-hour Employee Assistance Paid Enhanced DBS Eye care vouchers & Perkbox (employee benefits platform – for wellbeing and discounts) Salary sacrifice schemes available: Travel to work...


  • London, United Kingdom NES Fircroft Full time

    Location: Saltend Chemicals Park, Hull, East Riding of Yorkshire, HU12 8DS About the Role: As aSenior Process Engineer, you will be integral to our operations, ensuring short-term targets are met regarding safety, throughput, yield, quality, and cost. You'll apply your technical expertise to optimize plant performance, drive efficiency improvements, and...


  • London, United Kingdom Harrison Scott Associates Full time

    Quality & Continuous Improvement Manager A market leader within the sector it operates is looking for a Quality & Continuous Improvement Manager to be responsible for creating and maintaining quality standards for the site, ensuring employees and operational procedures meet these standards. This role will be responsible for identifying areas of improvement...


  • London, United Kingdom Chubb Full time

    If working with one of the largest commercial insurers in the world appeals, then we would love to hear from you! The Continuous Improvement Lead role sits within the EMEA Claims PMO function. The overall purpose of the PMO function is to coordinate and support successful project delivery within the organisation, through strong governance framework which...


  • London, United Kingdom CHUBB Full time

    If working with one of the largest commercial insurers in the world appeals, then we would love to hear from you! The Continuous Improvement Lead role sits within the EMEA Claims PMO function. The overall purpose of the PMO function is to coordinate and support successful project delivery within the organisation, through strong governance framework which...