1st Line IT Technician

6 days ago


Leeds, United Kingdom Circle Recruitment Full time

1st Line IT Technician - Leeds - Up to £21,000 per annum

**IT Support - 1st Line - Office 365 - O365 - Networking - Active Directory - Windows**

A 1st Line IT Technician with hands-on experience and knowledge of Active Directory, Networking, Office 365, and Windows is required by a multiple award-winning company in within the Telecoms and IT provider sectors. This is a great opportunity for someonewho wants to develop or step into a career working for an award-winning Leeds based company. They are seen within their industry as one of the best companies to work for.

**Key Skills and Knowledge**:

- Office 365
- Basic Networking
- Active Directory
- Windows
- Helpdesk Ticketing systems

**Day-to-day responsibilities**:

- Logging and updating calls, notes, and tickets onto the system
- Seeing issues through to resolutions
- Proper and efficient escalations of tickets/issues when needed
- Advising and training customers
- Promote products and services provided

**In addition to the starting salary of up to £21,000 per annum, my client is offering a variety of benefits (Including but not limited to)**:

- Onsite Parking
- Company pension
- Gym membership
- Sick pay
- Profit Sharing
- Work from home opportunities
- Bonus scheme
- Commission pays
- Performance bonus
- Overtime

**IT Support - 1st Line - Office 365 - O365 - Networking - Active Directory - Windows



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