Medical Secretary

4 months ago

King's Lynn, United Kingdom Primary Care Careers Full time

**About the Role**:
The main duties of the role include:

- maintaining a professional and effective secretarial service to GPs;
- audio typing from the digital dictation system, prioritising all red flag tasks and letters within 48 hours;
- delivering routine work within a week of it being requested;
- administering GP patient referrals through the e-referral system and collating data for reporting purposes;
- providing administrative services for AITS, cataract, LARCS, minor surgery services;
- assuming the role of link-person for palliative patients, so that they have a direct contact;
- providing telephone and face-to-face access for patients to discuss referrals;
- dealing with all information sensitively and in accordance with confidentiality guidelines;
- compiling agendas, taking minutes and put meeting dates on the practice calendar.

Our patients demand the highest standards of care and if you are conscientious with a strong team-working ethic, then this could be the ideal role for you. You must be able to work collaboratively with the general practice team to meet the needs of patients. High quality service delivery, complete confidentiality and patient satisfaction are an absolute priority. We pride ourselves on our impeccable standards of patient care and in order to maintain this it is essential that we employ reliable team players with strong caring qualities, dedication, and excellent attention to detail and commitment to quality of service delivery.
- experience of dealing with customers;
- ability to work at a continuously high pace under pressure, delivering high levels of accuracy;
- good written and verbal communication skills;
- good typing skills;
- GCSE maths and English at grade C or above, or equivalent;
- administration qualification at NVQ 4 (desirable);
- dealing with customers in a calm and sympathetic manner;
- excellent time management.

For further information on the role and person specification, please see attached.

**About Us**:
Vida Healthcare is one of Norfolk's largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. We have experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We pride ourselves on our impeccable standards of patient care and, in order to maintain this, it is essential that we employ reliable team-players with strong caring qualities, dedication, excellent attention to detail and commitment to quality service delivery.

**Disclosure and Barring Service Check

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