Customer Service
2 weeks ago
Interaction Recruitment are recruiting for a **Customer Service and Sales Support** on behalf of our client based in Peterborough
This is a great opportunity to be part of a vast growing business. You will be responsible for every aspect of processing and planning customers orders for delivery and installation.
**Working Hours**: Monday -Friday - 9:00am - 17:30pm (in office)
**Salary**: £22k - £26k (dependent on experience)
**Key Responsibilities**:
- Processing customer orders
- Planning delivery and installation for customer orders
- Provide comprehensive support for the Field Sales Team
- Producing and processing customer quotations
- Generate request forms and design documents
- Co-ordinate site visits and installations for customers
- Deal with customer complaints efficiently
- Deal with stock numbers
- Assist Customers with enquiries and orders
- Minimum 2 years experience working within a Sales Administration Position (required)
- Have excellent customer service
- Proven experience in purchase orders
- Be able to handle complaints and queries efficiently
- Have excellent verbal and written communication
- Have excellent organisation skills
- Be able to work under pressure and multi-task at a high standard
- Have Excellent English (written and Verbal)
- Be fully competent with using Word, Outlook and Excel
- Have experience on working on computerised order processing or Data Management Systems
- Be able to keep up with KPI's
- Ideally be educated to a O Level/ GCSE standard
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