Administrator

7 months ago


Plymouth, United Kingdom First Light UK Full time

_**First Light is a charity supporting people in Cornwall, Devon, Wiltshire and across England and Wales who have been affected by domestic abuse and sexual violence. We are independent of statutory agencies, including the Police, and every year we help thousands of adults and children in England and Wales to lead safer lives, free from violence and abuse.**_

**Additional Benefits of being a First Light employee**
- A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
- Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
- Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
- Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
- Annual pay review and employer contribution pension scheme.

**Key responsibilities**:

- Central point of administration for the Plymouth & South Devon Therapy Service and Devon & Cornwall ISVA Service.
- Responsible for ensuring that the information they provide is of the highest quality and that both clients and operational staff needs are met.
- Day-to-day co-ordination and delivery of all administrative duties as well as creating and implementing new reporting systems to meet key performance indicators.
- Providing reception and telephone cover for our Plymouth office base.
- Act in a confidential manner.
- Must be proficient in the use of Microsoft Word, Excel and Outlook and be able to create charts in Excel using data from our client management system (Modus).

**Essential requirements**:

- Must have high levels of literacy and numeracy. Maths and English GCSE at grade C or above.
- Demonstrable proficiency in Intermediate IT skills (Microsoft Office)
- NVQ 3 Administration or equivalent qualification or experience
- Must be able to work from our office in Plymouth Monday, Tuesday, Wednesday and Thursday.

**Job Types**: Permanent, Part-time

**Salary**: £17,020.00-£17,682.00 per year

**Benefits**:

- Company pension
- Flexitime
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Flexitime
- No weekends

Work Location: Hybrid remote in Plymouth, Devon


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