Call Centre Agent
5 months ago
**About us**
Emson Creative Partners is a small business in Belfast. We are customer-centric, data-driven and supportive.
Our work environment includes:
- Modern office setting
- Casual work attire
- On-the-job training
- International workforce
Belfast
The Call Center Representative will be responsible for entering customer information into our call center database, answering customer questions, and providing customer service support.
**Duties and Responsibilities**:
- Gathers and processes incoming telephone calls. Answers questions about products, services, pricing, and shipping rates.
- Provides information about products and services to customers in a timely manner.
- Responds to customer inquiries regarding product information, pricing, and ordering status.
- Works with customers to resolve issues or concerns.
- Performs other duties as assigned by management.
**Qualifications**:
- Previous customer service experience preferred.
- Must be willing to work in a high-volume, fast-paced work environment.
- Ability to communicate effectively with both internal customers and external customers (non-customers).
- Strong verbal and written communication skills.
Start date: ASAP
**Salary**: £22,803.00-£23,295.00 per year
**Benefits**:
- Canteen
- Company events
- Health & wellbeing programme
- Sick pay
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive based in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive based in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Agent
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom DEILLIORXZY Full time**Job Description: Call Center Agent** **Location**: Belfast **About DEILLIORXZY**: DEILLIORXZY is a dynamic and innovative company based in Belfast, dedicated to delivering exceptional customer experiences. We are seeking a motivated and customer-focused Call Center Agent to join our team and contribute to our high standards of customer...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Emson Creative London Full time**About us** Emson Creative London is a small business in Belfast. We are professional, customer-centric and rewarding. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Answer incoming calls and respond to customer inquiries. - Identify customer needs and...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Matt Burton Associates Full time_Fantastic opportunity to become a Claims Administrator for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees._ - As a leading figure in the claim arena, it’s this same mentality that ensures their clients are...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Emson Creative Partners Full time**About us** Emson Creative Partners is a small business in Belfast. We are customer-centric, data-driven and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - International workforce Belfast Full-time position (Monday-Friday) The Call Center Representative will be responsible for entering...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Emson Creative Partners Full time**About us** Emson Creative Partners is a small business in Belfast. We are customer-centric, data-driven and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - International workforce Belfast Full-time position The Call Center Representative will be responsible for entering customer...
-
Call Centre Advisor
7 months ago
Belfast, United Kingdom Specsavers Full time**Call Centre Advisor** **Location: Belfast Park Centre** **Salary: Competitive depending on experience** **Working hours: Full Time** **Experience level: Preferred but not essential** At Specsavers Belfast Park Centre, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with...
-
Call Centre Admin Assistant
5 months ago
Belfast, United Kingdom Specsavers Full time**Call Centre Assistant** **Location: Belfast Park Centre** **Salary: 20p above national minimum wage** **Working hours: Full time or part time - weekend working essential** **Experience level: must have call centre or optical experience** At Specsavers, our Call Centre Admin Assistants are essential in shaping the beginning of our Customer’s...
-
Call Centre Operator
5 months ago
Belfast, United Kingdom CHANNELS CONSULTING LTD Full time**Responsobilities**: - Answering and managing inbound calls from customers - Providing accurate information about products and services - Resolving customer issues and inquiries in a timely and efficient manner - Documenting customer interactions and transactions - Collaborating with team members to achieve individual and team goals - Maintaining a...
-
Call Centre Advisor
5 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeWe are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...
-
Call Centre Operator
6 months ago
Belfast, United Kingdom Global 1st Line Full timeJoin our growing team at Global 1st Line as a Call Centre Representative! We are seeking motivated individuals who excel in customer service and enjoy problem-solving based in Belfast. As a representative, you will play a crucial role in ensuring our customers have a positive experience. This is a part-time position with evening shifts. -...
-
Call Centre Representative
6 months ago
Belfast, United Kingdom Emson Creative London Full time**About us** Emson Creative London is a small business in Belfast. We are professional, customer-centric and rewarding. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Answer incoming calls and respond to customer inquiries. - Identify customer needs and...
-
Outbound Sales Agent
5 months ago
Belfast, United Kingdom Radius Payment Solutions Full time**\Position **- Sales Agent **Location **- Waters Edge Clarendon Dock | Belfast |BT1 3BH **Working Hours **- Monday to Friday - 08:30am - 17:00pm **Salary**: £22,500 - Commission potential £34,500 PA **Heard of us?** Radius Payment Solutions are a highly regarded and successful Global Fleet Management Company, with offices across 15 countries. As a...
-
Outbound Sales Agent
6 months ago
Belfast, United Kingdom Radius Payment Solutions Full time**Position **- Sales Agent **Location **- Waters Edge Clarendon Dock | Belfast |BT1 3BH **Working Hours **- Monday to Friday - 08:30am - 17:00pm **Salary**: £22,500 - Commission potential £34,500 PA **Heard of us?** Radius Payment Solutions are a highly regarded and successful Global Fleet Management Company, with offices across 15 countries. As a...
-
Inbound Call Centre Operator
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Belfast. We are innovative, supportive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - International workforce **Position**:Call Centre Operative (Inbound) will be expected to be adaptive, resourceful, and willing to learn as...
-
Call Centre Agent
5 months ago
Belfast, United Kingdom Switch Advisory Limited Full time**About us** Switch Advisory Limited is a small business in Belfast. We are customer-centric, creative and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - On-the-job training **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate...
-
Call Centre Team Leader
6 months ago
Belfast, United Kingdom Brook Street Full timeBrook Street Recruitment is recruiting a team leader on behalf of our call centre client Key Responsibilities Support and promote the delivery of a "one team" approach by living and acting as a role model for the company vision and values Create a positive culture within your team that delivers positive customer outcomes through strong levels of colleague...