Client Care Coordinator

6 months ago


York, United Kingdom ONEBRIGHT Full time

**Do you have the confidence to undertake inbound and Outbound calls and be the voice of Onebright? Are you interested in making a positive impact on our client/s mental health journey ? Then consider joining us as a Client Care Co-Ordinator.**

**About Our Opportunity**

As a **Client Care Co-ordinator**, you will be working as part of a large team who are highly supportive and effective at helping our clients. You will be responsible for answering client queries over the phone, managing your own portfolio of cases where you will provide pro-active case management, administrative support and be responsible for handling inbound and outbound calls to maintain regular contact with our clients, customers and therapists.

**What we are looking for**
- Minimum of 1 year's experience working in a customer service, or customer facing environment
- Competent at managing administration tasks specifically within Microsoft software suite.
- Willing to travel to our Head office 3 days a week
- Exposure to using case management or customer communication systems.

**About Onebright**

At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment.

Onebright has been providing clinical excellence in mental health across the UK for 30 years. It is a pioneer in clinical assessments and treatment for children through to adults, delivering services through more than 3,000 clinicians in 49 languages to more than 55,000 people per year.

Our deep understanding of mental health and unrivalled clinical expertise enables us to support businesses from the first interaction with us through to recovery. We have a breadth of existing relationships with the UK’s leading service providers of EAP, PMI and OH which gives us a unique ability to deliver consistent care to employees from whichever channel they reach us.

At Onebright, we lead with integrity and compassion and are here to help our clients every step of the way.

Pay: £23,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- providing care: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in York, YO26 4GN



  • York, United Kingdom ONEBRIGHT Full time

    **Do you have the confidence to undertake inbound and outbound calls and be the voice of Onebright to our clients?** At Onebright, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health...

  • Care Coordinator

    3 weeks ago


    York, York City, United Kingdom Active Care Group Full time

    About UsWe are the UK's largest provider of complex care, proudly employing over 4000+ people. Our mission is to provide high-quality services that support individuals in achieving their full potential.Job OpportunityWe have a vacancy for a Care Coordinator at our service Woodlands in York. The successful candidate will work part-time, Monday to Friday,...

  • Care Coordinator

    6 months ago


    York, United Kingdom Helping Hands Home Care Full time

    Location: York **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches...

  • Care Coordinator

    6 months ago


    York, United Kingdom Blossom Home Care LTD Full time

    Working for Blossom The most rewarding Care Co-ordinator job in York, and here’s whybecause we provide care and support to our clients - support in so many positive and rewarding ways. Each client’s care plan will be setup to maintain the elements of their life they love - leading to happier more grateful people to care for. Premium care doesn’t mean...

  • Care Coordinator

    6 months ago


    York, United Kingdom Mash Group Full time

    Our client, a leading care provider, is seeking a compassionate experienced Care Coordinator to join their team in York. Renowned for their dedication to enabling individuals to stay comfortably in their homes, they're distinguished by their commitment to personalised care.Operating from their office in York, our client requires a Care Coordinator to plan...


  • York, United Kingdom ONEBRIGHT Full time

    At Onebright, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health support. - Do you have the confidence and clarity to undertake inbound and outbound calls and be the voice of Onebright to...


  • York, York City, United Kingdom Active Care Group Full time

    We are seeking a skilled Neurological Care Coordinator to join our multidisciplinary team at Woodlands Neurological Rehabilitation Centre. This exciting opportunity will allow you to develop and implement personalised rehabilitation plans for adults with complex neurological conditions.The successful candidate will work collaboratively with colleagues to...


  • York, York City, United Kingdom Barchester Healthcare Full time

    Care Home Coordinator Job DescriptionBarchester Healthcare is seeking an experienced and caring Care Home Coordinator to join our team. In this rewarding role, you will play a vital part in ensuring the smooth operation of our care homes and delivering exceptional care and services to our residents.About the Role:This is an excellent opportunity for a...

  • Care Coordinator

    2 months ago


    York, York City, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a dedicated Care Coordinator to support individuals with disabilities in their daily activities and personal development.Key Responsibilities:Provide daily living support and encourage independence.Implement care plans and monitor progress.Facilitate community and social outings for service users.Requirements:High school...


  • York, York City, United Kingdom ISBA Enterprises Limited Full time

    About the RoleThis is an exceptional opportunity for a motivated and charismatic individual to join our team as a Youth Care Coordinator. The ideal candidate will have experience working with young people, a strong understanding of educational principles, and excellent communication skills.In this role, you will be responsible for coordinating activities and...


  • York, York City, United Kingdom Enviva Complex Care Full time

    About the RoleWe are seeking a highly skilled and compassionate Complex Care Assistant to join our team at Enviva Complex Care in York. As a Sonderwell Complex Care Assistant, you will have the opportunity to make a real difference in people's lives by providing high-quality care services that cater to their complex needs.Your Key ResponsibilitiesCare...


  • York, York City, United Kingdom NHS Full time

    Job SummaryWe are seeking an experienced Care and Support Coordinator to join our team at Avery Healthcare. This is a fantastic opportunity to make a real difference in the lives of our residents.

  • Client Care Specialist

    2 months ago


    York, York City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Care Assistant at beBee Professionals in York, you will play a vital role in providing support and care to our clients. This role requires a compassionate and dedicated individual who can enhance the quality of life for our clients.Key Responsibilities:Assist clients with daily personal tasks, such as bathing, dressing, and eating.Help in the...

  • Client Care Associate

    1 month ago


    York, York City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Our team at beBee Professionals in York is seeking a dedicated Care Assistant to provide support and direct care to our clients, enhancing their quality of life on a daily basis.Key Responsibilities:Assist clients with daily personal tasks, such as bathing, dressing, and eating.Help in the administration of medication and monitor health-related...


  • York, United Kingdom Barchester Healthcare Full time

    Job summary As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. ...


  • York, York City, United Kingdom Avery Healthcare Full time

    About the RoleWe are seeking a dedicated Care Coordinator to join our team at Avery Healthcare. This is an exciting opportunity to make a positive impact on the lives of older adults in our care.Job Description:The successful candidate will be responsible for supporting the Wellbeing Coordinator in providing a range of activities to engage and stimulate the...

  • Care Coordinator

    2 weeks ago


    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced professional to join our team as a Care Coordinator in Neonatal Outreach. This is an exciting opportunity to make a real difference in the lives of newborns and their families.

  • Activities Coordinator

    6 months ago


    York, United Kingdom Barchester Healthcare Full time

    ABOUT THE ROLEScroll down for a complete overview of what this job will require Are you the right candidate for this opportunityAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so...


  • York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job Overview:The York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking a skilled Administrative Assistant to join their team as an Acute Care Coordinator. This role is a great opportunity for individuals passionate about delivering high-quality care to contribute to the Collaboration of Acute Providers.About the Role:This dynamic position...


  • York, York City, United Kingdom Wellburn Care Homes Limited Full time

    At Wellburn Care Homes Limited, we pride ourselves on providing a safe and welcoming environment for our residents. To achieve this, we need experienced professionals like you to join our team as Domestic Services Coordinators.As a key member of our team, you will be responsible for coordinating the domestic services, ensuring that our homes are cleaned to...