Bookings Administrator

3 months ago


Cambridge, United Kingdom Spire Healthcare Full time

**Bookings Administrator | Administration, Customer Service | Full Time (37.5hrs p/week) | Permanent Contract | £11.45 p/hour | Impington, Cambridge | Free Parking | Excellent Benefits**

**Duties & Responsibilities**:

- Receive all inpatient bookings from consultants and/or their secretaries and register them onto HMS / SAP
- Process pre-assessment bookings in line with current processes, working closely with nurses and anaesthetists to ensure a complete and comprehensive assessment is carried out for each patient.
- Enter and process inpatient/daycase bookings into SAP and ensure correspondence of admission information is received
- Liaise with NHS Trusts to assist local and national contract requirements to address waiting lists.
- Monitor dates of appointments according to requirements of the contract
- Maintain Excel spreadsheets in order to document the pathway of patients transferred from other healthcare providers. Coordinate transfer of this information for providers when they request this information.
- To set up theatre sessions working in close liaison with consultants and theatres
- Confirm details of admission and send appointment letters
- Liaise with insurance companies for pre-authorisation and pre-verify
- Check the accuracy of all inpatient booking forms against the theatre list
- Inform all relevant departments of special requests on booking forms
- Communicate theatre sessions cancellations to all relevant departments
- Create and maintain a database for monitoring and trend analysis of late bookings
- Create and maintain a database for monitoring and trend analysis of theatre sessions cancellations
- Co-ordinate and liaise with relevant departments the management of inpatient booking with


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