Accommodation and Bookings Coordinator

2 weeks ago


Cambridge, United Kingdom St Johns College University of Cambridge Full time

St John’s College

.

The post holder will coordinate the student room allocation process and provide administrative support for various accommodation processes with the department; being first point of contact for the day-to-day bookings and administration of the College guest rooms and assisting with the summer bedroom allocation for conference bookings during the long vacation period. The post holder will also assist with the implementation of and improvement of best practice policies and procedures including key system implementation and improvement projects.

The successful candidate will have previous work experience in an administrative/secretarial role and experience of working with people at all levels. They will have strong communication and interpersonal skills, be organised, with good attention to detail and a customer service ethos - taking responsibility for resolving customer issues promptly, effectively and exceeding their expectations.

The College offers a competitive benefits package including membership of a defined contributory pension scheme, 36 days’ annual leave (inclusive of Bank Holidays), access to a ‘cash plan’ healthcare scheme currently provided by Simplyhealth, free lunch (up to a specified monetary limit), free use of an on-site Gym and free parking close to the College site and an Agile Working policy whereby eligible staff may be able to work remotely for up to 40% of their working hours.



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