Customer Advisor

5 months ago


Sunderland, United Kingdom RWR Recruitment Full time

**Customer Service Advisor**
**Peterlee**
**£21k-£22.9k base + £3,360 OTE + £500 probation bonus.**

**Do you have Customer Service Experience?**

**Are you able to build a rapport with customers?**
- Taking or making telephone calls from/to customers in relation to their motor vehicle accident.
- Promote and upsell products to the customers
- While dealing with an array of different scenarios
- You will be responsible for gathering specific information required to help customers.
- Work with internal systems
- Update customer details
- Achieve individual and contribute to team performance
- Liaise regularly with customers, suppliers, partners, and insurance companies regarding the progress of claims and to convert calls into sales opportunities
- These are just a few duties included._

**Job Types**: Permanent, Full-time

**Salary**: £21,000.00-£22,900.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Signing bonus

Ability to commute/relocate:

- Sunderland: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you drive?

Work Location: In person

Reference ID: STPHH1


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