Hospitality Assistant

2 months ago

London, United Kingdom ISS FOOD & HOSPITALITY Full time

We are looking for the brightest and the best to join us in our mission to revolutionise the hospitality industry. No bland, boring experiences here, just tastemakers and gamechangers creating legacies and having fun.

Our drive and belief in people, means that we always strive to supercharge our team’s careers. Come join the revolution

As an Hospitality Assistant you would be working closely with the Assistant Manager / Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

Hospitality Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

**WHAT WILL KEEP YOU BUSY**:

- Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
- Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
- Assist with the ordering and deliveries as required
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
- Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
- Ensuring hospitality rooms are left clean and tidy

**Qualifications**:

- Excellent communication skills, internally and externally.
- Supportive team player.
- Ability to work under pressure.
- Takes the initiative
- To provide excellent customer service.
- The ability to work autonomously or within in a team.
- Being able to adapt to different working conditions
- Always having a positive attitude
- To be able to solve any customer service-related problem.

Additional Information

**The good stuff**:

- 28 Days holiday inclusive of bank holidays
- Free Meal on Shift
- Bespoke training and development
- Pension
- Discounts available from HAPI app, from high street shops to holidays and cinemas**Team Member**

**We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.**

ISS FOOD & HOSPITALITY is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a **Team Member**, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long term recovery. You will partner with the Director of Nursing and Executive Director to establish and maintain a therapeutic environment and routine for our residents.

**Requirements**:

- Comfortable working independently with the community and without supervision
- Compliance with all medical regulations including identifying and responding to medical emergencies; performing vaccinations is a requirement
- Ability to work and participate in community events including birthday parties, training seminars, etc.
- Ability to work long hours if needed to meet community needs (long term)
- Must be available to work early morning hours if needed
- COVID -19 Vaccination / approved exemption status

**Responsibilities**:

- Administer/dispense methadone/oxycodone/valproic acid to clients on a daily basis.
- Assess client needs and provide them with referrals for additional counseling services.
- Assisting clients with learning about treatment options during initial services.
- Giving confidential referrals for additional counseling services.
- Assisting clients with shopping for medication/tablests, signing up for refillations, etc.
- Counting/cashing upballs and recording information on Client Counting Log.
- Assisting providers throughout the treatment process -inpatient/ outpatient treatment.
- Coordinate or assist in the coordination of treatment plans with various agencies/institutions.
- Coordinate appointments for clients and other personnel.
- Document/completing various tasks assigned by the ISS FOOD & HOSPITALITY Treatment Team.
- Educate clients, their family members, friends, and neighbors about methadone maintenance treatment services.
- Maintain adequate supplies/items, including client tablets, etc. in accordance with Federal/State regulations.
- Complete other tasks as assigned by the ISS FOOD & HOSPITALITY Treatment Team.

**Benefits**: 18 days PTO (Paid Time Off) 12 paid holidays, full comprehensive benef

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