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Senior Library Assistant

2 months ago

Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

An opportunity has arisen for an enthusiastic, highly motivated person to join the Library & Knowledge Services team. The Trust's Library & Knowledge Services team provides information and library services to all Trust staff and placement students.

The post holder will provide day-to-day and core service operations required to provide a library service to all staff in the Trust and to a variety of external stakeholders too.

The duties are diverse and interesting and you will benefit from in-house training provided by the existing staff team, who will support you in your role. You will also have the benefit of opportunities to participate in wider training provided by knowledge services within Health Education England.

A good level of general education is required, and a library or admin qualification such as NVQ Level 3 in Librarianship or Administration or relevant experience is desirable.

Duties include acting as the first point of contact for the service, answering enquiries, registering new users, induction, document supply, processing new stock, use of the library management and IT systems and guiding library users to access and use our e-resources.

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

The successful applicant will possess excellent customer care, administration and communication skills, have previous experience of working in a busy library (or administrative) environment, and will work collaboratively with a small, tight-knit, team. Previous experience and demonstrable skills with IT systems and the ability to support library users with a range of IT hardware and software enquiries is essential to the role, with specific experience of using library systems an advantage. The ability to prioritise and manage workload, meet tight deadlines and use own initiative when working unsupervised are also key skills required within the role.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

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