Customer Service Assistant

1 week ago


Scunthorpe, United Kingdom North Lincolnshire Council Full time

We have an exciting opportunity for the right individual to join us as a Customer Service Assistant based at Scunthorpe Central Community Hub.

This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in supporting customers with their diverse queries. As a Customer Service Assistant, you will have daily contact with visitors to the site and play a key role in handling a range of customer enquiries ranging from libraries, Wellbeing and Active Lifestyle.

The purpose is to provide a friendly and efficient operation of the front of house service to customers, staff, site visitors including contractors and the general public.

As first point of contact for the Community Hub you will need to demonstrate excellent interpersonal skills and the ability to communicate with staff, customers, and service users alike.

You will need a good working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is important to the role.

The role will work to a two week rota pattern to include working every other Saturday.

For an informal discussion, please contact Vicky Walker on 07825380627.



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