Receptionist

3 weeks ago

Scunthorpe, United Kingdom X2recruit Full time

X2 Recruit are looking for a receptionist for our Client in Scunthorpe.

**Main responsibilities**:
To ensure that the front of house customer service puts the customers’ needs first to ensure that all customer contact is positive and solution focused.

Receive enquiries, answer questions, provide information on and access to a range of services to provide a responsive front-line service for customers. Service to include advising customers on the range of activities and services available within Governance and Communities such as, but not exclusively Libraries and Active Lifestyles Leisure Centres, including membership packages and items for resale.

Process correctly customer bookings and sales in accordance with North Lincolnshire Council procedures and the General Data Protection Regulations (GDPR) 2018.

Act as the public face of the local authority in order to promote the community hub offer and to exchange, share and deliver information, in a timely and efficient manner in order to improve the lives of residents of North Lincolnshire.

At integrated service sites deliver specific services in line with approved service standards e.g. Deliver core Library and Active Community services, including, but not limited to, bookings and payments, assisting customers to borrow and return library stock, use public access computers and printing services, and use self-service library facilities, course and product information and signposting where appropriate.

There may be a requirement for opening and closing of buildings, disarming and setting of alarm systems.

Take activity bookings, assist customers with their choices and offer alternative options by upselling and cross selling of facilities.

To actively sell a wide range of activities, products and memberships.

Undertake cash handling and reconciliations in accordance with the Council’s Finance Manual and any other agreed financial procedures.

Assist in achieving centre sales targets and KPI’s working closely with the Centre Management Team and Sales and Marketing Officer.

Carry out administrative work for the centre and other venues. Duties may include (but are not limited to); Assist in ordering stock, risk assessments, basic marketing of the facility and activities, customer contact, communication and insight, and collating data for performance reports.

Ensure efficient and effective operation of the customer service desk including telephone systems, door watch systems and monitoring and controlling entry to the centre.

Assist in the development of the centre’s programming and product offerings using customer feedback.

Assist in training new Customer Service Advisors to ensure high customer service levels are maintained.

Perform other duties that are commensurate with the grade and nature of the post.

**Job Types**: Full-time, Temporary contract

**Salary**: £11.79 per hour

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

  • Receptionist - Cottage Beck Road Midwifery Centre

    4 weeks ago

    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Receptionist working 15 hours per week to join the Patient Services Team at Cottage Beck Road Midwifery Center. We are looking for someone to provide a welcoming, professional and courteous service to patients and visitors who visit the center. The customer facing role of the receptionist will be instrumental to the...

  • Dental Receptionist ~ Scunthorpe, Lincolnshire

    1 month ago

    Scunthorpe, United Kingdom The Dental Design Studio Full time

    We are seeking an enthusiastic and friendly full-time Dental Receptionist to join our fantastic team at our Scunthorpe practice. Our receptionists play a vital role in the day to day running of our businesses and therefore we are looking for someone who is highly motivated in delivering exceptional, first class customer service. Our new receptionist must...

  • Medical Receptionist Apprentice

    4 weeks ago

    Scunthorpe, United Kingdom PMA LTD Full time

    ASHBY TURN PRIMARY CARE PARTNERS THE LINK SCUNTHORPE NORTH LINCOLNSHIRE DN16 2UT The practice is offering a varied role to support the learning and development of its Medical Receptionist Apprentice. You will deal with telephone calls to facilitate timely and appropriate communications with others and taking messages accurately and within a timely...

  • Gp Practice Receptionist

    1 month ago

    Scunthorpe, United Kingdom Winterton Medical Practice Full time

    **Winterton Medical Practice** **J O B D E S C R I P T I O N** **JOB TITLE**: **RECEPTIONIST** **Hours covered 8.00am - 6.45pm** **RESPONSIBLE TO**: **ASSISTANT PRACTICE MANAGER** **Aim of post: To provide the FIRST point of contact for patients on arrival in the practice. To provide assistance and help to patients in a courteous and professional...

  • Office Administration Assistant

    1 month ago

    Scunthorpe, United Kingdom Symes Bains Broomer Solicitors Full time

    **Administration Assistant** The working hours will be Monday to Friday 9am-5pm. The nature of the role is varied, including but not limited to the following. - Working alongside our receptionist in a client facing role - Dealing with incoming calls, - Greeting clients and visitors, - Effectively passing on messages to other members of staff, - The...

  • Part Time Receptionist

    1 month ago

    Scunthorpe, United Kingdom Hetts Solicitors Full time

    **Job Types**: Part-time, Permanent **Salary**: From £9.50 per hour **Benefits**: - On-site parking Work Location: One location

  • Sales Administrator/receptionist

    2 days ago

    Scunthorpe, United Kingdom Trent Refractories Ltd Full time

    _Sales Administrator / Receptionist_ We are looking for a proactive, dynamic and organised team player who has the capacity to understand and put forward ideas to improve our current systems to help streamline our operations. This role is instrumental in supporting the sales ordering process, dealing with an order from start to finish. Keeping track and...

  • Receptionist/administrative Assistant

    4 weeks ago

    Scunthorpe, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    To provide a comprehensive administration and clerical support service to the Community Mental Health and Learning Disabilities team, within the North Lincolnshire Care Group. The successful applicant will be required to provide a full range of, administrative and support services, based within a busy reception area. The work is both varied and interesting...

  • Patient Services Advisor

    4 weeks ago

    Scunthorpe, United Kingdom Ancora Medical Practice Full time

    Ability to cover all roles in the reception Maintain Jayex Display Board information within SystmOne Receive specimen samples over reception, ensuring they are handled correctly and dealt with according to Practice Policy Act as chaperone as requested Maintain waiting lists, QOF lists and recall lists. Check patients personal details and update as required...

  • Senior Administration Officer

    1 day ago

    Scunthorpe, United Kingdom Ministry of Justice Full time

    Salary - £25,310 - £30,968 pro-rata Number of jobs available - 1 Detail of reserve list - 12 Months Region - Yorkshire and the Humber City/Town - Scunthorpe Building/Site - NMS New Chase Court, DN31 1XD, NPS UNIT 1 SCUNTHORPE, DN15 6JH Grade - Other Organisation Grade for HMPPS - NPS Pay Band 3 National Post Type - Permanent Working Pattern - Part...

  • Operational Support Assistant 5249012

    6 days ago

    Scunthorpe, North Lincolnshire, United Kingdom Essential Employment Full time

    Operational Support Assistant 5249012 Contract Full Time NEW Operational Support Assistant needed in Scunthorpe. The hourly rate is £12.50ph PAYE This is a temporary role The reference number is: 5249012 The successful candidate will provide administrative support to the team including technical and data administration. Business Administrator needed in...