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Customer Adviser

4 months ago

Glasgow, United Kingdom Alexander Mann Solutions Full time

**Customer Adviser - Business Banking**

**Location - Glasgow - **St Vincent Street

**Start date - 22nd June 2023**

**BENEFITS**:

- Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing.
- Access to a benefits scheme giving you discounted holidays, vouchers, saving bundles, competitions and giveaways and a 24/7 worker assistance programme including always having accessible counselling services.

**Rate of pay - £11.70 - £12.35 (higher pay rate is achieved based on performance after 6 months)**

**Working hours:35 hours per week between 9am and 5pm on a shift rotation Monday to Friday.**

**Length of contract - **minimum 6 months with good opportunity to be extended

**Hybrid work at home available upon completion of training**

**ROLE DESCRIPTION**:
You will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable and inclusive bank.

We ensure that colleagues are equipped to make the right decisions to support our business customers.

The role includes:

- Working in Account Opening Centre team - Business Banking
- Dealing with a mixture of customer in and outbound calls

**SKILLS REQUIRED**:

- Excellent communication skills
- Ability to engage empathetically with customers
- Confident using a computer
- Team work - looking to help colleagues around them.
- Adaptable and able to flex to changes
- Navigate around multiple computer systems

**WHAT’S IN IT FOR YOU?**
- Working as part of a diverse workforce that embraces individuality
- Being part of a team that helps Britain prosper
- Excellent training and on-going support
- Competitive rate of pay/pay progression
- Potential for extension

00486

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £11.70-£12.35 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 00486
Expected start date: 22/06/2023