Trainee Debt Adviser
2 weeks ago
The main role of the Trainee Debt Adviser (CAM) will be to provide initial debt advice to individuals who approach Harper McDermott for advice.
As part of the Advice Team, the role will involve managing your own portfolio of customers, taking them through the start of their journey to life after debt.
All tasks must be undertaken ensuring that the company’s focus on providing an excellent level of customer service is always maintained, with an emphasis on meeting and exceeding the expectations of our customers and other stakeholders.
Previous experience in a Call Centre/Outbound calling background, at least 1 year: Essential
At least 18 months of continuous employment with an employer within the last 3 years.
Knowledge and Skills required:
Excellent customer service skills: Essential
Good time management & organisational skills: Essential
Effective verbal and written communication: Essential
Ability to work in a regulated environment, following all company policies and core values: Essential
**Salary**: From £22,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Referral programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Call Centre: 2 years (required)
Work Location: In person
Reference ID: Trainee Debt Adviser
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Trainee Debt Adviser
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Glasgow, United Kingdom Harper McDermott Full timeThe main role of the Trainee Debt Adviser (CAM) will be to provide initial debt advice to individuals who approach Harper McDermott for advice. As part of the Advice Team, the role will involve managing your own portfolio of customers, taking them through the start of their journey to life after debt. All tasks must be undertaken ensuring that the...
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