![Recpool Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service
3 days ago
Would you like to work for a multi-national logistics operation?
Customer Service - Road Freight
The Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the Road Freight Department.
Main Duties and Responsibilities:
- Weekly completion and sending of KPI Reports.
- Ensure shipper’s commercial invoices have the required customs information.
- Monitor weekly PODs outstanding.
- Submit clearances with 3rd Party Brokers.
- Maintaining log of customer claims.
- Handle customer calls and deal with customer queries.
- Track & Trace of inbound shipments.
- Informing customer of transit times.
- Provide solutions and initiative and understand customer’s need to improve customer experience.
- Ensure high customer satisfaction level to retain customers.
- Manage daily complaints and ensure timely resolution.
- Maintain good and appropriate records on customer management system.
- Handle and assist escalated cases until customer is satisfied.
- Maintain good relationship with all internal stakeholders to ensure all departments are aligned and updated.
Proven experience of using logistics and transport management systems would be advantageous.
**Salary**: £24,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
-
Customer Service
2 weeks ago
Trafford, United Kingdom Recpool Group Full timeCustomer Service - Road Freight The Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the Road Freight Department. Main Duties and Responsibilities: - Weekly completion and sending of KPI Reports. - Ensure shipper’s...
-
Customer Service
2 weeks ago
Trafford, United Kingdom The City Recruiter Full time**Overview** Our client is a fast-growing, ambitious business with a specialised portfolio of brands and products spanning across multiple sectors. Their mission is to disrupt markets via a competitively positioned range of brands and products, supported by cutting-edge technology, marketed to both B2B customers and D2C. They’re driven by a team of...
-
Customer Service
2 weeks ago
Trafford, United Kingdom Recpool Group Full timeCustomer Service - Road FreightThe Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the Road Freight Department.Main Duties and Responsibilities: Weekly completion and sending of KPI Reports. Ensure shipper's commercial...
-
Customer Service
2 weeks ago
Trafford, United Kingdom Recpool Group Full timeWould you like to work for a multi-national logistics operation?Customer Service - Road FreightThe Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the Road Freight Department.Main Duties and Responsibilities: Weekly...
-
Customer Service
4 weeks ago
Trafford, United Kingdom Career Makers Recruitment Ltd Full time**CareerMakers Recruitment** are currently looking for a "**Customer Service Rep**" in **Trafford Park area, M17** **Duties will include**: - Monitoring company inbox **Skills/Qualifications/Training -** - Attention to detail, whilst working at a fast pace. - Self motivated and willing to always improve and develop. - Ability to work independently -...
-
Customer Service
4 weeks ago
Trafford, United Kingdom Career Makers Recruitment Ltd Full time**CareerMakers Recruitment** are currently looking for a "**Customer Service Rep**" in **Trafford Park area, M17** **Duties will include**: - Monitoring company inbox **Skills/Qualifications/Training -** - Attention to detail, whilst working at a fast pace. - Self motivated and willing to always improve and develop. - Ability to work independently -...
-
Customer Support/customer Service
2 weeks ago
Trafford, United Kingdom Uniting People Full time**Customer Service Advisor** **Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm** **Trafford Park** We are recruiting for a Customer Service Advisor to join our clients specialist Customer Support team based at their Trafford Park. - **Please Note: This is NOT a Call Centre role, you will be working in an office environment where you will be managing your own...
-
Customer Support/customer Service
2 weeks ago
Trafford, United Kingdom Uniting People Full timeCustomer Service AdvisorMonday to Friday: 8am - 4.30pm/ 9.30am - 6pmTrafford ParkWe are recruiting for a Customer Service Advisor to join our clients specialist Customer Support team based at their Trafford Park.- Please Note: This is NOT a Call Centre role, you will be working in an office environment where you will be managing your own workload._ROLE:...
-
Customer Service
3 weeks ago
Trafford, United Kingdom Career Makers Recruitment Ltd Full time**CareerMakers Recruitment** are currently looking for a "**Customer Service Rep**" in **Trafford Park area, M17** **Duties will include**: - Monitoring company inbox **Skills/Qualifications/Training -** - Attention to detail, whilst working at a fast pace. - Self motivated and willing to always improve and develop. - Ability to work independently -...
-
Customer Service Supervisor
3 weeks ago
Trafford, United Kingdom Gapp Full timeGapp working as an employer business is recruiting for **Customer Service Supervisor** for our Client based in **Trafford Park, M17.** A pivotal role to drive excellence in customer service. The Customer Service Supervisor’s will work collaboratively across the business to evolve the end to end customer experience. A leading role in driving improvement...
-
Customer Service Representative
3 weeks ago
Trafford, United Kingdom Page Personnel - UK Full timeA market leading company offering responsibility and progression - Join a talented team to learn and grow within your career! **About Our Client**: We provide innovative solutions and services, earning a strong market reputation. Join our dynamic team and be part of our customer-centric approach. **The responsibilities of the Customer Service...
-
Customer Service Advisor
3 weeks ago
Trafford, United Kingdom Vp plc Full timeJob Introduction Are you looking for an opportunity to work for a forward thinking, industry leading business? Can you offer our customers the high levels of service they expect? If so, look no further! Offering full training we have opportunities for Customer Service Advisors to join our National Customer Service Contact Centre at Trafford Park, Manchester...
-
Customer Service Advisor
2 months ago
Trafford, United Kingdom Page Personnel - UK Full timePermanent role with structured progression opportunities - Exposure to large manufacturing business & industry **About Our Client**: The company, located in Trafford outside of Manchester city centre, operates within the industrial and manufacturing sector and is recognised as a leading player in the industry. It is a large organisation, employing over a...
-
Customer Service Advisor
2 months ago
Trafford, United Kingdom Page Personnel Full timePermanent role with structured progression opportunities - Exposure to large manufacturing business & industry **About Our Client**: The company, located in Trafford outside of Manchester city centre, operates within the industrial and manufacturing sector and is recognised as a leading player in the industry. It is a large organisation, employing over a...
-
Customer Service Advisor
4 weeks ago
Trafford, United Kingdom Page Personnel Full timePermanent role with structured progression opportunities - Exposure to large manufacturing business & industry **About Our Client**: The company, located in Trafford outside of Manchester city centre, operates within the industrial and manufacturing sector and is recognised as a leading player in the industry. It is a large organisation, employing over a...
-
Customer Service Advisor
14 hours ago
Trafford, United Kingdom Page Personnel - UK Full timePermanent role with structured progression opportunities - Exposure to large manufacturing business & industry **About Our Client**: The company, located in Trafford outside of Manchester city centre, operates within the industrial and manufacturing sector and is recognised as a leading player in the industry. It is a large organisation, employing over a...
-
Customer Service Advisor
2 weeks ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, Customer Service advisor to join the Greene King Customer Team based at Trafford Park. Managing a diverse...
-
Customer Service Advisor
4 weeks ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, **Customer Service advisor** to join the Greene King Customer Team based at Trafford Park. Managing a...
-
Customer Service Advisor
3 weeks ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, **Customer Service advisor** to join the Greene King Customer Team based at Trafford Park. Managing a...
-
Customer Service Coordinator
1 week ago
Trafford, United Kingdom David Phillips Full timeWe are currently looking for a Customer Service Coordinator - with immediately start for our team based in Manchester. This role will be responsible for processing orders, following up balance payments, scheduling deliveries and ultimately managing the customers experience to ensure a smooth right first time installation. We are looking for somebody with...