Host/hostess

5 days ago


York, United Kingdom Manahatta, York Full time

Be part of the No. 1 destination and cocktail bar in York

Within this role you will;
- Deliver ‘nobody does it better’ service standards to achieve customer satisfaction at
all times.
- Achieve and maintain a customer focused environment, delivering positive and
memorable experiences.
- Pre-empt customer’s needs where possible to establish and maintain customer
satisfaction and attempt to prevent complaints.
- Remain customer focused and deal with complaints, with empathy and according to
company protocol.
- Work with a positive attitude that builds trust and enjoyment amongst customers and
fellow colleagues.
- Attend all relevant training sessions and meetings to ensure you understand all aspects
of your work. To ensure your knowledge of products and practices are of the highest
standard. Or, if unable to attend, ensure you familiarise yourself with the information
covered.

Up to 28 days paid holiday entitlement
Must be available to work Bank/seasonal holidays (Excluding Christmas day)
Time and half Boxing day and New Year's day.

Submit your CV - Look forward to hearing from you

**Job Types**: Part-time, Permanent
Part-time hours: 20-24 per week

**Salary**: From £9.00 per hour

Additional pay:

- Tips

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Referral programme
- Wellness programmes
Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
**Experience**:

- hospitality: 1 year (preferred)



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