Restaurant Supervisor
7 months ago
**Restaurant Supervisor at Pearly Cow, York.**
**Role Overview**: As a Restaurant Supervisor at Pearly Cow, you will play a crucial role in ensuring the smooth operation of the day to day running of the restaurant. You will be responsible for supervising the front-of-house team, managing customer interactions, and assisting in maintaining a high standard of service. Your leadership and dedication will contribute to the overall success of the restaurant. Reporting in to the Food and Beverage manager you will join the leadership team of the F&B department to develop strategies that enhance our service standards and reputation.
**Key Responsibilities**:
- **Team Leadership**:Supervise, guide, and motivate the front of house team, including waitstaff, host/hostesses in providing exceptional customer service. As well as being the line manager to staff issues and escalating as necessary.
- **Customer service**:While running the services, oversee staff order taking, addressing customer questions, complaints and issues that may arise, ensure customers all feel welcomed, looked after and leave wanting to return to Pearly Cow.
- **Training and Development**:Alongside the management team implement training procedures for new starters, and be constantly on hand to offer continuous training to staff at all times. With focus on dish descriptions, Pearly Cow protocols & allergy training.
- **Hygiene and Safety**:Ensure compliance with health and safety regulations, cleanliness, sanitisation, and high cleanliness standards through the restaurant.
- **Reporting**:Preparing monthly reports for the Food and Beverage manager on staff performance, customer feedback, and operational issues.
**Requirements**:
- Previous experience in a similar supervisory or leadership role within the hospitality industry
- Excellent customer service skills, and the ability to lead a team positively
- Strong organisational and multitasking abilities
- Knowledge of food and wine is a benefit, with an interest in both being very desirable.
- Flexibility with shifts and shift patterns
**Benefits**:
- Competitive salary
- Monthly paid tronc ranging from £250-£350 on top of your wage (Variable)
- Staff discounts on dinner and stays within the Guesthouse Hotels brand
- Supportive and collaborative work environment
- **£200 cash bonus** when you pass your probation with us, and **£200 cash bonus** when someone you refer to us gets hired
- You will get signed up to
**PERKBOX** when you pass your probation
- which means you get access to hundreds of discounts for your weekly shopping, cinemas, attractions, gyms, freebies and more
- We invest in your **wellness and mental health**. You can access private GPs and counselling sessions, whenever you need it.
- At GuestHouse We say we’re a family of happy hotels, full of wonder, in Britain’s most intriguing cities because we mean it. We’re literally a family, three brothers in fact - Tristan, James and Tom - creating the kind of hotels our families and friends want to stay in. Luxury, but not stuffy. Different, but not show off. And above all, happy. We know that to make guests happy we need you, our teams, to be happy at work, empowered to make decisions, and genuinely feel like part of the family, not just someone doing a job._
- we’d love to meet you.
- This role is full time, (40 hours a week) with flexible shifts between Monday - Sunday - weekend work is required._
INDFOH
-
Restaurant Supervisor
7 months ago
City of York, United Kingdom Melton's Restaurant Full timeWe are looking for an experienced supervisor to help us run our busy, fine dining restaurant. Hours will be contracted to 36 a week, with the option of additional hours when necessary. £22000 a year + tips. Melton’s Restaurant is an independent, family run company located in the Bishopthorpe Road area of York. This customer facing role will need to be...
-
Restaurant Supervisor
6 months ago
York, United Kingdom Prezzo York Full time**Restaurant Supervisor** **£11.02 per hour plus Tips shared across the business (TRONC)** Here at Prezzo, we celebrate the joy of Italian dining; this starts in the kitchen and ends with the service. Every customer should leave wanting to return. That’s why we’re looking for a passionate **Restaurant Supervisor** to join us at Prezzo to help us to...
-
Bar and Restaurant Supervisors
7 months ago
York, United Kingdom Skosh York Full time**Supervisor roles required...** - **Award winning, Michelin Bib gourmand restaurant - York City Centre**_ We are looking for passionate individuals to join our front of house team at this nationally recognised establishment, as we undergo an exciting expansion! Available positions include a floor supervisor to assist with the running of service, looking...
-
Restaurant Supervisor
2 weeks ago
York, United Kingdom GuestHouse Hotels Full timeRestaurant Supervisor - YorkHello York! Our Pearly Cow restaurant is devoted to respecting what thrives nearby - the herds, breeds, crops, and catches that sum up the area's flavour. The produce of land and sea we source is strictly the best - the wildest. On the menu, there's raw and light and smoky and deep. We keep it simple to put nature first. We're...
-
Pub/restaurant Supervisor
6 months ago
York, United Kingdom Winning Post, York Full timeWe are looking for an enthusiastic Supervisor to provide support to General Manager in running the business Winning Post, York is a spacious pub with serving freshly cooked food to order, cask beers and good selection of affordable premium drinks. We pride ourselves on our warm, friendly and welcoming atmosphere, we have a strong sense of community and are...
-
Restaurant Supervisor
5 days ago
York, United Kingdom RBH Hospitality Management Full timeJob Title: Restaurant SupervisorAbout the Role:We are seeking a skilled Restaurant Supervisor to join our team at The Milner York. As a key member of our Food and Beverage department, you will be responsible for leading the team with a positive vibe, creating a welcoming and seamless service experience for our guests.Duties and Responsibilities:Lead the F&B...
-
Bar and Restaurant Supervisor, Malmaison
7 months ago
York, United Kingdom Malmaison Full timeBar and Restaurant Supervisor, Malmaison Earn up to £12.50 per hour (inc Tronc & loyalty bonus) Permanent Contract York Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. Are high standards second nature to you? Do you love people and making guests smile everyday knowing you...
-
Supervisor
7 months ago
York, United Kingdom Pho - York Full timeJoin the Phomily! Working at Pho is more than a job, it’s a career. We are looking for a Supervisor who shares the same passion for hospitality, with the skills to develop and motivate outstanding teams in a fun and supportive environment. What we offer our Supervisors - Highest end pay rates in the casual dining sector! Up to £15 for supervisor -...
-
Cafe Restaurant Supervisor
6 days ago
York, United Kingdom Bannatyne Health Club Full timeJob Description:We are looking for a highly motivated and organized Cafe Restaurant Supervisor to join our team at Bannatyne Health Club in York. The ideal candidate will have experience in a similar role and possess excellent communication and leadership skills.About the Role:In this challenging and rewarding role, you will be responsible for managing daily...
-
Restaurant Manager
4 weeks ago
York, United Kingdom Peaks & Dales Recruitment Full timeRestaurant ManagerStunning award winning Restaurant and Small HotelNorth Yorkshire , village location £35,000Service charge/Tips of around £5,000 a year alsoMust have fine dining/ rosette experience as a minimum In this multi awardwinning, small hotel , They looking for aRestaurant Manager to push on and work with the owners and small team and help mange...
-
Restaurant Operations Manager
1 week ago
York, York City, United Kingdom Peaks & Dales Recruitment Full timeRestaurant Manager Job in a Stunning Award-Winning Restaurant and Small HotelIn this multi-award-winning small hotel, we are looking for an experienced Restaurant Manager to join our team. The ideal candidate will have a proven track record of managing shifts in high-quality venues, with experience in fine dining and rosette-accredited properties.The...
-
Bar and Restaurant Supervisor, Hotel Du Vin
6 months ago
York, United Kingdom Hotel Du Vin Full timeJob title: Bar and Restaurant Supervisor, Hotel du Vin Rate of Pay £12.20 / Hours:40 per week Contract: Permanent Location: Hotel Du Vin York Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin Are high standards second nature to you? Do you love people and making guests...
-
Restaurant Operations Coordinator
3 days ago
York, United Kingdom RBH Hospitality Management Full timeA Day in the LifeAs a Food and Beverage Supervisor at RBH Hospitality Management, you will have the opportunity to work in a fast-paced and dynamic environment. Your role will involve leading the F&B team, managing daily shift activities, and ensuring the smooth operation of our restaurant and bar services. You will also have the chance to develop your...
-
Restaurant Manager
4 weeks ago
York, YO1, Malton, United Kingdom Peaks & Dales Recruitment Full timeRestaurant ManagerStunning award winning Restaurant and Small HotelNorth Yorkshire , village location £35,000Service charge/Tips of around £5,000 a year alsoMust have fine dining/ rosette experience as a minimum In this multi awardwinning, small hotel , They looking for aRestaurant Manager to push on and work with the owners and small team and help mange...
-
Bar Supervisor
2 months ago
York, United Kingdom The Ivy Collection Full time***Seasonal Job Opportunity at The Ivy*** Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Bar Supervisor to join our team and become part of something special. Benefits & Rewards: ...
-
Restaurant Team Leader
2 weeks ago
York, York City, United Kingdom Taste Hospitality Recruitment Limited Full timeWe are seeking a seasoned F&B Service Supervisor to join our esteemed fine dining restaurant in North Yorkshire. As a vital member of our front-of-house team, you will contribute to providing exceptional dining experiences for discerning guests. Your responsibilities will include overseeing daily operations, managing staff performance, and maintaining...
-
Restaurant Manager
7 months ago
York, United Kingdom Lucia Full timeThe restaurant manager is responsible for the smooth running of the shift. You will work varied shifts including opens and closes. Often you will be the only manager on shift and therefore are responsible for the running of the day. No two days are the same in this role. Your roles and responsibilities include managing a team of bartenders, hosts and...
-
Part Time Supervisor
7 months ago
York, United Kingdom public house Full timeJob Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing and managing a team of employees to ensure efficient operations and exceptional customer service. This is a leadership role that requires strong organizational skills, excellent communication abilities, and the...
-
Floor Supervisor Sora, Malmaison
6 months ago
York, United Kingdom Malmaison Full time**Join our friendly team in York Malmaison earn up to £13.50 **Per Hour (Inc TRONC) plus Generous Benefits and Career Development Opportunities** **Floor Supervisor, Sora Sky Bar at Malmaison York** The biggest and most exciting venue to come to the city of York is looking for a passionate Floor Supervisor to join the team. Sora Sky Bar is a stunning one...
-
Sunday Food and Beverage Assistant
7 months ago
York, United Kingdom Galtres Lodge Hotel & Restaurant Full timeGaltres Lodge & Forest Restaurant is looking for a new member of the team, to wait-on and work the bar in our busy Forest restaurant. - Very specifically working only Sunday's from 10am to 6pm **About us**: A fab restaurant with a cool and relaxed atmosphere, delicious home-cooked food, amazing friendly team, privately owned, undergoing redecoration and...