Sunday Food and Beverage Assistant

7 months ago

York, United Kingdom Galtres Lodge Hotel & Restaurant Full time

Galtres Lodge & Forest Restaurant is looking for a new member of the team, to wait-on and work the bar in our busy Forest restaurant.
- Very specifically working only Sunday's from 10am to 6pm

**About us**: A fab restaurant with a cool and relaxed atmosphere, delicious home-cooked food, amazing friendly team, privately owned, undergoing redecoration and improvements - it’s an exciting time to get involved Please note that we get busy busy

**About you**: Previous waiting-on experience required, but more importantly, you must be chatty, friendly, polite, and a general “good egg”.

**More about us**: We promote good vibes all day every day, and we love a bit of personality in the team.

The restaurant at Galtres Lodge on Low Petergate. The food style is simple British; made using really fresh and delicious local ingredients, cooked with a bit of flair and skill, and it resulting in some really tasty meals.

During the daytime, Forest is a lovely and relaxed place to enjoy breakfast, lunch, homemade cakes, daily freshly baked scones, or even our “forest” afternoon tea (which has to be seen to be believed). In the evening, the lights go down and the music goes up, and our a la carte menu comes into its own - favourite dishes include the "Whole Yorkshire Hog" starter and the "Lamb Rump" main course.

**Purpose and objectives of the role**:
To help maintain high levels of service and assist with the smooth running of the business by attending to guest needs, specifically with regards to food and beverage requirements. The ultimate goal of all Galtres Lodge and Forest employees is to support the delivery of excellent customer service.

**Main duties and responsibilities**
- Meet and greet guests with polite, friendly, enthusiasm
- Show guests to a table
- Take drinks/food orders
- Present bills / take payments
- Be attentive to guest needs, offering extra drinks, directions to the facilities etc
- Collect food from the kitchen and present to guests
- Ensure that the tables are set correctly depending on the service time
- Ensure that menus are correct, and neat and tidy - request new copies from the duty manager if they are marked or scruffy
- Bring out dishes/glassware/crockery from the kitchen once it has been cleaned
- Ensure confidentiality and security of guest information and belongings
- Follow all company safety and security procedures
- Report any maintenance issues or safety hazards
- Observe and report damage of hotel property
- Use chemicals as trained.
- Observe the rules and procedures, and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.
- Be aware of your responsibilities in respect of Health and Safety at Work and they follow all procedures in this respect and report to management any hazardous situation or accident.
- Attend training sessions and team meetings as required and to be involved and contribute to these.

**Job Types**: Part-time, Permanent

**Salary**: £9.50-£11.00 per hour

Expected hours: 10 - 12 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Weekends only

Supplemental pay types:

- Tips

**Experience**:

- catering: 3 years (required)
- Customer service: 2 years (required)

Work Location: In person

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