Care Coordinator

4 months ago


Burgess Hill, United Kingdom Guardian Angel Carers Mid Sussex Full time

An **exciting opportunity** has opened up within our expanding team at Guardian Angel Carers Mid Sussex to become our **full-time Care Coordinator**.

We are looking for someone who is friendly, self motivated and who has great customer service skills with an eye for detail. This role will support the **exceptionally high standards** we have developed within our team, prioritising our care angels and clients alike. You will work closely alongside our supervisor and manager in our lovely office.

**Location**: Office is in Burgess Hill _(Plus care in the local area as and when required for the needs of our clients)_

**Salary: Up to £25,000 **per annum depending on experience **PLUS performance bonus.**

**Hours: 40 Hours per week**, plus on call duties as per office rota.

Your role as a Care Coordinator will be to promote and support our growing team of care angels on a daily basis. You will coordinate the services that are offered to our clients in a compassionate, professional, focused, friendly and outstanding manner.

**Responsibilities of the Care Coordinator include**:

- Schedule and manage the daily communications in the office.
- Communicate professionally and compassionately with our care assistants regarding working patterns, schedules, client requests and team requests.
- Build rapport quickly and appropriately with strong team and interpersonal skills.
- Manage, create, edit and issue schedules with an eye for detail and thinking ahead.
- Complete staff supervision, service reviews, care plans and support all aspects of taking on a new client as required.
- Work on own initiative and have the ability to reflect and acknowledge when you require support and development.
- Ensure all documentation is up to date with an attention to detail and ensure this information is clearly transparent within the business.
- Remain ‘hands on’ as a care colleague, as required with care visits and assessments.

**The successful postholder will**:

- Have previous care industry experience, including Level 3 is desirable (experience working in a scheduling role, as a care coordinator or other environment such as logistics is desirable)
- Hold a full driving licence with your own reliable vehicle
- Be proficient in the use of computers including Microsoft Office, tablets, smart phones and relevant systems and apps
- Have excellent communication skills, both written and verbal
- Be self-motivated, professional & flexible
- Take part in the out of hours, on call rota

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- care industry: 1 year (preferred)
- care coordination or logistics planning: 1 year (preferred)

Licence/Certification:

- full UK driving licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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