Client Care Coordinator

2 months ago


Derry Hill, United Kingdom Miles Recruitment Ltd Full time
Position Overview

We are seeking a skilled Client Care Coordinator to join our dedicated team at Miles Recruitment Ltd. This role presents an excellent opportunity within a reputable and supportive domiciliary care organization.

The successful candidate will be responsible for assisting a diverse range of clients, necessitating experience in providing care and support across various ages and health conditions.

Key Responsibilities
  • Scheduling: Develop and manage daily rotas for care staff, adjusting schedules to accommodate unforeseen circumstances such as illness or emergencies.
  • Care Plan Management: Create and update care plans while ensuring accurate client information is maintained within our digital management systems.
  • Client Liaison: Communicate effectively with clients, their families, and other relevant parties to meet the needs of our service users.
  • Domiciliary Care: Provide direct care services as needed, which may include evenings, weekends, and holidays.
  • On-Call Duties: Occasionally cover the on-call phone service during weekends, with the benefit of receiving two days off in return.
  • Medication Oversight: Manage medication orders and conduct reviews with care staff.
  • Additional Tasks: Undertake other necessary duties on an ad-hoc basis to support the organization, our clients, and your colleagues.

The ideal candidate will possess an NVQ Level 3/Diploma in Health & Social Care and should ideally have experience with CarePlanner or similar software.

Due to the nature of our services, a full clean driving license and access to a vehicle are essential to meet the daily demands of our clients and business operations.

We offer a competitive salary package commensurate with experience, along with opportunities for training and personal development.


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