Inpatient Bookings Administrator

1 month ago


Wolverhampton, United Kingdom Nuffield Health Full time

HEAD OFFICE
Inpatient Bookings Administrator

Inpatient Bookings Administrator

Wolverhampton Hospital | Permanent | Full Time

Salary - £21,333

Full time, 37.5 hours a week

Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Booking Administrator in our Wolverhampton Hospital and play your part in building a healthier nation.

The opportunity

The Booking Administrator will be responsible for effectively and efficiently administering inpatient bookings from referral to discharge, liaising with theatres and consultants, ensuring the company is able to meet / exceed their service deliverables from a quantitative and qualitative perspective for all referrers at all times.

About the Job

Your role will require you to input outpatient and theatre bookings. You will be required to liaise with consultants and their secretaries, as well as any other stakeholders such as members of the Outpatient team and other departments within the hospital. You will also be required to support with our various NHS contracts.

You will need to communicate effectively with patients and deal with their enquiries in a professional and caring manner. You will be responsible for sending out patient information regarding appointments and admissions. You will need to manage, appraise, and interpret data, information and situations. This will include handling all enquiries efficiently and effectively and escalating where necessary, ensuring all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format. Preparing standard and adhoc reports as required by the department, providing clinic management support.

As an Inpatient Bookings Administrator you will;
Process inpatient bookings, including arranging pre-assessment appointments, sending relevant paperwork to the patients, whilst working in line with business objectives and goals.

Monitor the theatre lists to ensure filled to capacity, liaising with Consultant's and their secretaries where applicable to achieve full utilisation.

Handle queries from patients and Consultants.

Provide support to colleagues with data quality, running reports and analysing data, and uploading relevant documentation to the Coding Portal.

Support Line Manager where necessary.

About the person



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