Sales Support Associate

4 weeks ago


Cradley Heath, United Kingdom Brooks Forgings Ltd Full time

By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.
- **Responsibilities**_

Creation of new prospective and customer profiles, validating the accuracy of data.

Creation of new part numbers and descriptions, quotations, sales contracts, and purchase orders in accordance with internal guidelines.

Provide troubleshooting assistance for customer orders, account statuses, and relevant problems

General office support including but not limited to filing, copying, sending documents, and answering phone calls.
- **Requirements and skills**_

Proven work experience as a Sales support specialist or Sales support associate.

Hands-on experience with ERP and CRM systems.

Proficiency with MS Office Suite, particularly MS Excel, MS Word, and MS Outlook.

In-depth understanding of sales principles and customer service practices.

Excellent communication skills.

Analytical and multitasking skills.

Teamwork and motivational skills.

Qualifications in Business Administration or relevant fields are a plus but not essential.

**Salary**: From £19,500.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Are you able to perform the specific duties of this position?
- Are you able to provide references for current or most recent employment?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales administration: 1 year (required)
- Customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 11/08/2023
Reference ID: BROOKS-RL-SALESSUP-DR
Expected start date: 28/08/2023



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