Customer Service Executive
2 weeks ago
Location:
Cardiff
- Sector:
Office Support & HR
- Job type:
Permanent
- Salary:
£20000.00 - £24000.00 per annum
- Contact:
Charlotte Singleton
- Job ref:
BBBH32939_1686582157
- Published:
about 6 hours ago
- Expiry date:
12 July 2023
**Customer Service Executive**
Yolk Recruitment are proud to partnered with a new revolutionary bank in Cardiff that is reshaping the industry and allowing for great growth opportunities for Customer Service specialists. In this role you will be working alongside a dedicated and passionate small team providing customer focused service to guide customers on their accounts, providing your expert knowledge and advice.
**As a Customer Service Executive, you will be**:
- Guide customers through regulatory documents, including statements and quotations for their accounts.
- Identify and support vulnerable customers.
- Support with resolving customer complaints with care and efficiency.
- Proactively manage arrears accounts and negotiate solutions.
**What will you bring to the team?**
- A track record of success in customer services
- Preferably experience from financial services.
- Effective communication and interpersonal abilities
- Attention to detail and accuracy in documentation.
- Problem-solving and decision-making capabilities
- Empathy and compassion for vulnerable customers
- Knowledge of regulatory requirements and compliance
- Drive for continuous learning and adaptability
**As a Customer Service Executive, you'll get in return**
- Working hours are Monday to Friday, 9am to 5pm.
- Salaryup to £24,000 and access to a Bonus scheme.
- Hybrid arrangement of 3 days in the office, 2 days of home working
- 25 days annual leave, plus your birthday off
- Excellent central Cardiff location with a relaxed office environment
- Cycle to work scheme.
- High street treats and discounts.
- Paid time off for volunteering
- Rewards and schemes to access for being involved with renewable energy.
- You will need to be able to pass a credit check.
If you are a customer-focused professional with a desire to succeed, this may be the perfect opportunity for you.
-
Head of IT Service Management
5 days ago
Cardiff, United Kingdom Health and Safety Executive Full timeAbout Service Management. The Information and Technology Services (ITS) Division is responsible for delivering all IT Services to enable HSE to deliver its strategic and delivery plans. An exciting opportunity has arisen to lead the HSE’s IT Service Management Team. HSE’s IT Services have recently transformed, and we are continuing to build in-house...
-
Customer Service
2 weeks ago
Cardiff, United Kingdom Quinn Consulting Full time**Customer Services - Cardiff** In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Advisor (face-to-face) to join our team based in Cardiff. **About our Customer Service Advisor opening**: As our Customer Service Officer, you will play a key role in the way we deliver our customer...
-
Executive Chauffeur
1 week ago
Cardiff, United Kingdom Executive Cars Wales Full timeExecutive Cars Wales, part of the Eric James Group are a leading provider of chauffeured ground transportation. We are looking to recruit **chauffeurs **to drive a fleet of Mercedes cars and MPVs transporting clients from large corporate organisations, events and productions. Due to nature of the work, professionalism, personal hygiene and discretion are...
-
Customer Service
2 weeks ago
Cardiff, United Kingdom Adecco UK Full timeAre you out of work? Do you have experience in Customer Service and looking for a new and exciting role? The role - Temporary ongoing contract - £10.50 per hour - Based near Cardiff City Centre - Parking on site - Immediate start - Are you confident? - Do you have good communication skills? - Do you have experience within a Customer Service...
-
Customer Service
1 week ago
Cardiff, United Kingdom Colorfoto Full timeContinued success has made a position available in our customer service team. Colorfoto is a major company in the school photography sector. We have our own photographic laboratory and design studio in central Cardiff and have served the education sector in Wales and the West of England for 30 years. You will be responsible for updating and maintaining the...
-
Customer Service
7 days ago
Cardiff, United Kingdom Adecco UK Full timeAdecco are recruiting for an exciting new Customer Service/Administrator role based near Central Cardiff. The role will involve; - Inbound and outbound calls - Answering general enquiries and updating applicants on process - Data Entry and Processing - Updating internal systems - Have experience in a Customer Service environment - Experience taking inbound...
-
Customer Service Advisor
Found in: beBee S GB - 2 weeks ago
Cardiff, Cardiff, United Kingdom Pertemps Full timeCustomer Service AdvisorCentral Cardiff35 hours per week, 9am - 6pm Monday to Friday6-month temporary assignment - hybrid working after initial 2-week training periodOur client based in central Cardiff is looking for an experienced Customer Service Advisor for an immediate start temporary assignment.As a Customer Service Advisor, you will proactively promote...
-
Key Account Manager
2 weeks ago
Cardiff, United Kingdom Health & Her Ltd Full timeAre you a NAM with a record of working across the UK retail scene on a fast-growing brand? This is an exciting opportunity within a health and wellness scale-up… you’ll be responsible for managing various retailers across the UK+ EU managing over 7k stores across promotions, stock and new product launches within this ground-breaking organisation. ...
-
Key Account Manager
Found in: Jooble UK C2 - 2 weeks ago
Cardiff, United Kingdom Health & Her Ltd Full timeAre you a NAM with a record of working across the UK retail scene on a fast-growing brand? This is an exciting opportunity within a health and wellness scale-up… you’ll be responsible for managing various retailers across the UK+ EU managing over 7k stores across promotions, stock and new product launches within this ground-breaking organisation. ...
-
Sales Executive
Found in: Talent UK 2A C2 - 2 days ago
Cardiff, United Kingdom Auto Skills UK Full timeSALES EXECUTIVE Basic Salary - £20,000 + OTE 55,000 Working Hours - Monday to Friday 8.30am - 5pm ( 1 Late shift per week ) & 1 in 3 Saturdays Location - Cardiff Our client is seeking an experienced enthusiastic, ambitious Car Sales Executive to join their hungry team. As Sales Executive you must enjoy selling and thrive in a target driven environment....
-
Sales Executive
7 days ago
Cardiff, United Kingdom Auto Skills UK Full timeSALES EXECUTIVE Basic Salary - £20,000 + OTE 55,000 Working Hours - Monday to Friday 8.30am - 5pm ( 1 Late shift per week ) & 1 in 3 Saturdays Location - Cardiff Our client is seeking an experienced enthusiastic, ambitious Car Sales Executive to join their hungry team. As Sales Executive you must enjoy selling and thrive in a target driven...
-
Customer Service Assistant
53 minutes ago
Cardiff, United Kingdom HireHub Full time**Customer Service Assistant** **Full Time** **Cardiff** In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Assistant (face-to-face) to join our team based in Cardiff. **About our Customer Service Assistant opening**: As our Customer Service Assistant, you will play a key role in the...
-
Customer Service Assistant
1 week ago
Cardiff, United Kingdom HireHub Full time**Customer Service Assistant** **Full Time** **Cardiff** In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Assistant (face-to-face) to join our team based in Cardiff. **About our Customer Service Assistant opening**: As our Customer Service Assistant, you will play a key role in the...
-
Customer Service Assistant
2 weeks ago
Cardiff, United Kingdom HireHub Full time**Customer Service Assistant** **Full Time** **Cardiff** In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Assistant (face-to-face) to join our team based in Cardiff. **About our Customer Service Assistant opening**: As our Customer Service Assistant, you will play a key role in the...
-
Customer Account Executive
2 weeks ago
Cardiff, United Kingdom Focus Resourcing Group Full timeWe are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff. Duties:Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not availableStock analysis/control - working with the account manager to ensure minimum safety stock levels...
-
Sales Executive
Found in: Whatjobs ES C2 - 3 days ago
Cardiff, United Kingdom Auto Skills UK Full timeSALES EXECUTIVE Basic Salary - £20,000 + OTE 55,000 Working Hours - Monday to Friday 8.30am - 5pm ( 1 Late shift per week ) & 1 in 3 Saturdays Location - Cardiff Our client is seeking an experienced enthusiastic, ambitious Car Sales Executive to join their hungry team. As Sales Executive you must enjoy selling and thrive in a target driven environment....
-
Customer Services Administrator
59 minutes ago
Cardiff, United Kingdom Aldermore Bank PLC Full timeAs **Customer Services Administrator**, this role contains a variety of activities on a daily basis and you will support customers by updating customer agreements related to a number of transactions. There will also be an element of complaint handing and resolution as part of this role when speaking with customers. You will support customers by responding to...
-
Customer Service Advisor
7 days ago
Cardiff, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 0582047711 Applicants **£12 Per Hour** - Full Time**Temporary** **Cardiff, Cardiff** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Central Cardiff** **35 hours per week, 9am - 6pm Monday to Friday** **6-month temporary assignment - hybrid working after initial 2-week training...
-
Customer Service Advisor
Found in: Whatjobs ES C2 - 3 days ago
Cardiff, United Kingdom Adecco Full timeJob Title: Customer Service AdvisorContract Type: TemporarySalary: £11.66 per hourWorking Pattern: Full TimeOur client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £11.66.As a Customer Service...
-
Customer Service Assistant
1 hour ago
Cardiff, United Kingdom Crwys Electrics Ltd Full time**Job Summary**: **Duties**: - Assist customers with product information, pricing, and availability - Resolve customer complaints in a professional manner - Process orders, returns, and exchanges accurately - Conduct data entry and maintain customer records - Utilize phone etiquette to ensure quality service interactions - Communicate effectively - Analyse...